Author: The Nation

What is the procedure for a pensioner to change his or her bank account for pension payment?

A pensioner can change his or her bank account through by obtaining statement of account from existing bank; Obtain a letter of non-indebtedness from existing bank; Provide BVN Print out from current existing bank; and Submit documents to the new intended Bank. Write a notification letter to PTAD with copies of above documents.

•How do I correct an information error after I have been verified?

Send a notification to PTAD attaching a photocopy of the verification print out and the supporting document for the change.

•Why monthly pensions are sometimes delayed?

A number of reasons may cause delay to receipt of monthly pension; Non- availability of funds; Change in bank records or account numbering system; Technical glitches on the e-payment platform; and Operational delays by banks.

•Can I still be verified if I missed verification in my zone?

The Pension Transitional Arrangement Directorate has currently suspended walk-in verification at its HQ and state liaison offices of pensioners captured under the Defined Benefit Scheme (DBS) until further notice. The suspension will affect pensioners under the Civil Service Pension Department (CSPD), the Police Pensions Department (PPD) and the Customs, Immigration and Prisons Pension Department (CIPPD).

This is to allow PTAD conclude computation exercise for monthly pension payment due to pensioners whose data was collated and verified from across Nigeria. Normally, if you missed the verification in your zone, you could still be verified at our Abuja HQ. To enable us schedule you for verification, kindly scan and email documents to complaints@ptad.gov.ng. The documents are letter or gazette of first appointment; letter or gazette of confirmation of appointment; letter or gazette of last promotion; letter of retirement; Evidence of BNV;  Computation sheet If you worked with the state government and you have Federal share

•What is the status of the 33 per cent arrears?

In 2014, the Federal Government approved an increment in pensions, effective July 2010, and PTAD commenced payment of the 33 per cent pension payment increase in October 2014, and all arrears for the year 2014 were paid in December 2014.

Payments continued in 2016 and additional payments were made in November 2017 to all agencies that have arrears. As at April 2019, PTAD has been able to offset some of the arrears from the pension departments. We are, however, working to ensure THE balance is paid subject to availability of funds.

Norrenberger, an integrated financial services group, has offered tiips on sound financial planning.

The was during its Meet & Greet with the  Norrenberger Abuja Fitlife winners, which it collaborated with the Bodyline Fitness and Gym.

The event brought together over 1,500 participants, who were taught  the importance of fitness, wellness, health and wealth.

Besides, the event featured  fitness and contests, including a half-marathon, Abuja Fittest challenge and Abuja Strongest Challenge in male and female categories.

Winners in these categories received N40million.

The company’s Group Chief Finance Officer (CFO), Nkiru Chime explained that as a financial organisation, they look for initiatives and avenues to make impact on their teams, clients and the community.

She said: “We partnered Bodyline Fitness and Gym to host its third Annual Event. We found Bodyline to be a reputable potential partner with the same impact goals, on the health scale, and immediately moved to establish the mutually, and communally beneficial partnership, bringing health and wealth together.

“The first Abuja Fit Life hosted by Norrenberger and Bodyline  was a resounding success. We rallied the Abuja fitness and even the non-fitness communities for a day of fun, music, family and fitness. Over 3,000 people showed up in person for the Abuja Fit Life, and out of the exhilarating tournaments, winners emerged.

“As a long-term partnership, we are looking forward to more. We will deliver a bigger fitness festival and announce new ways to reach more people with our joint, timely message that health is wealth. We will help more Nigerians on their way to growing their funds and imbibing a healthy lifestyle,” she added.

She stated that one of the Group’s strategic plan is to deepen financial inclusion.

“We observed that some people don’t have financial management skills to manage their funds hence the need to sensitise and work with them to achieve financial inclusion.

“We cannot tell people how to invest but we can guide them and that is what we are doing with our winners from the Fitlife event”, she said.

One of the winners, Shaibu Shehu appreciated Norrenberger for the opportunity and hoped that the Group would continue and get bigger by sponsoring them to represent the country abroad.

IDOWU: Good day, my name is Idowu. This is a reminder to the newspaper that I have sent my scanned verification details to PTAD as directed since July 22, 2021 but I have not received any response from them.

I retired from the Lagos State Post-Primary Teaching Service Commission on April 30, 2004. The date of my first appointment at Epe Division Grammar School, Lagos State is June 1,1969.

I spent my service years (35 years) in Lagos State. My complaints are that I have not been paid the Federal Share of my Gratuity (1969-1976). Secondly, my pension from May 1, 2004 to February 2008 was not paid. Instead, I was paid from March 1, 2008 to date.

I thank you for the effort of your organisation to help us.

God bless you.

PTAD: The Directorate would require your bank statement from retirement to date.

Sunday: Good day, my name is Sunday from Cross River State. My father died on July 10, 2005 while in police service.

He is the late inspector Okimba. His last place of service was Akwa Ibom State. I went on to process his entitlement as his next-of-kin in 2015 at PTAD office, Abuja where I was verified and captured with pensioner number.

But up till date, I have not been paid. Kindly help me.

PTAD: Please provide documents comprising Enlistment Letter; Letter of Administration; Emolument record or deceased’s Bank statement showing salary before death; Next-of- kin bank statement from July 2005 to date; BVN slip; and Valid ID card.

ONOH: My name is Onoh, from Cross River State.  I retired from the Ministry of Public Utility on May 6, 2004. This is a reminder on my call for help on the non-payment of gratuity and monthly pension.

Madam, I humbly beg you to help me solve this problem of the non-payment of my gratuity and 75- month pension allowance, which has lingered for years, despite my complaints at several pension verification.

My gratuity is N244,336.32 and monthly pension is N6,244.14. I was placed on pension payroll in September 2010, leaving 75 months behind.

This amounts to N468,310.513. Total money owed, including gratuity, is N712,646.82.

Thanks in anticipation of your kind support.

PTAD: Bank statement is required from May 5, 2004 to date.

FLORA: Please help. I am a retiree from the University of Port Harcourt Teaching Hospital (UPTH).

My pension allowance has been stopped since October 2020 due to my absence during verification. I have done the verification, yet no payment.

PTAD: Complaint is being attended to.

OMOSINI: ‘I Am Alive’ confirmation. Many thanks for your cautionary SMS of June 27. I intend to carry out the exercise this week. We greatly appreciate your care for us pensioners. – Prof.Omosini.

PTAD: We are pleased to say that his case has been resolved

BEST: My name is Best, SOP retired. I retired in 2006. My complaint is on the short-payment of gratuity and pension. Table “B”268 per cent was used to compute my money instead of 420 per cent for 31 years’ service. Gratuity paid was N1,665,569.08.

PTAD: Pensioner is on overpayment recovery.

WILLIAMS: This is to inform the officer concerned that I have not been receiving my monthly pension allowance since October 2021. I was paid last on September 29, 2021 and was paid N11,514.39. I will be very grateful if this issue is corrected and the arrears is paid up to date.

PTAD: Local government employee not qualified for pension under PTAD

ESIE: My name is Esie. Two years’ consequential arrears of pension were paid in four instalments. First instalment of nine months was paid to me.

Second instalment of another nine months was also paid. The third instalment of three months was not paid. The fourth instalment of three months was paid in June 2022. I, therefore, ask that the omitted three months’ arrears be paid.

PTAD: Complaint is being attended to.

UMARU: My name is Umaru. I wish to inform you that my June 2022 pension has not been paid.

Kindly help me.

PTAD: Complaint is being attended to.

NDAMA: My name is Ndama. I have not received my June pension while others have got theirs.

PTAD: Complaint is being attended to.

ABDULLAHI: I am Abdullahi from Jos, Plateau State. My father was a staff member with the Ministry of Defence, civilian unit for 16 years before he died in 1995.

I have attended various screening and verification. The last one was in Jos in 2017. I have submitted the required documents for the payment of gratuity and pension benefits as a Next of Kin (NOK), but up to no avail.

In 2020 I was called from PTAD to submit some documents, including bank account details, which I did.

From your publication of my case, PTAD is asking for is verification number which I scanned and sent since then. I hope Omobola will assist me.

PTAD: NOK should provide deceased name and Bank statement.

KANU: My name is Nkanu, I retired on February 29, 1995 from University of Jos.

I have not received my pension salary for the month of May.

PTAD: Mr. Nkanu’s pension has been paid already.

RAPAEL: Good day, please I want to know why text message is sent to me every five months to confirm whether I am alive while other people are not bothered like me. The only one other pensioner that gets such messages is in Akwa Ibom. I am not happy over it, the text should be general not to two selected people. Thank you.

PTAD: The messages are error. Kindly ignore.

FASHAKIN: Dear Omobola, I read your column concerning pension in The Nation Newspaper and I decided to contact you. My name is Fashakin, a pensioner from Nigerian Railway Corporation. After our retirement 17 years ago, the management of the corporation paid part of our entitlement and refused to pay the remaining. Several letters had been written and efforts made to get our legitimate right but they were rebuffed by the management. Then, we engaged the service of a lawyer who wrote to ask for our money. The management replied our lawyer to forward the names and other information of his clients that they are owing. The names were sent to them, still the management refused paying. All these happened last year. The case was referred to EFCC in Jan 11 this year. We waited for EFCC to call us for investigation according to our lawyer, but when we did not hear from them, I went to their office on May 20, 2022 with a letter of reminder. The letter was refused, to my greatest surprise. I was told that EFCC declined to investigate the case of fraud brought against the railway management. Madam, I have the proof of ALL I have writing here. Pls, for further inquiry for publication my phone number is 08061224837. I would be glad if you can step in and look into our case. Thank you, madam.

PTAD: Pensioner did not state nature of complain. He did not respond to phone calls, he can contact PTAD directly.

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