Tajudeen Adebanjo
Hyundai Motor Company has launched Hyundai CARE, a warranty extension policy for its vehicles worldwide. The programme aims to support Hyundai customers who may face difficulties in getting vehicle maintenance due to restricted access to service centres during the COVID-19 pandemic.
Hyundai CARE ensures that all Hyundai vehicles with original warranties that expire between March 1 and April 30 will benefit from a warranty extension of up to three months until May 31. All warranties that are originally due to expire in May will also be guaranteed coverage until the end of the month.
More than 1.21 million Hyundai vehicles in 175 countries will be eligible for the Hyundai CARE warranty extension.
Hyundai’s decision comes amid a global reaction to the outbreak of COVID-19, which has caused many countries to take various precautionary measures that include closing non-essential facilities.With Hyundai CARE, the company expects to help address any concerns customers may have about being unable to visit a service centre to get vehicle maintenance or warranty repairs during government-imposed lockdowns.
The well-being of Hyundai customers and employees is a high priority at the company, which is closely monitoring COVID-19 developments and complying with measures in local markets to mitigate the spread of the virus.
Hyundai Vice President of Middle East and Africa Bang Sun Jeong, said: “We appreciate that many of our customers may have limited or no access to vehicle servicing during these extraordinary times.
“With Hyundai CARE, we wish to set their minds at ease regarding eligibility for warranty repairs and related services in the coming months. Not only do we care about our customers’ health and safety, we care about the ‘health’ and safety of their vehicles as well.”
Hyundai Motor dealers will contact all affected customers separately in the coming days, with more details about the Hyundai CARE programme.
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