Tag: Dana

  • One year after, Dana Air yet to compensate victims

    •Residents plan candlelight procession to mark event

     

    About a year after its McDonnel Douglass 83 aircraft crashed into residential buildings in Iju Ishaga area of Lagos State, killing 153 passengers on board, DANA Air said yesterday that the inability to give the mandatory $100,000 to the victims of the crashed aircraft is predicated on incomplete documentation, multiple claims, challenge in securing grant of probate/ letter of guardianship and legal suits by 65 families.

    The airline at a briefing yesterday, however, said its insurers, Lloyds of London and the local underwriter, Prestige Assurance, are sparing no efforts in processing all claims in accordance with the law.

    At the briefing at the Murtala Muhammed Airport, Ikeja, Lagos, to commemorate the one year anniversary of the June 3, 2012 crash, spokesman for DANA Air, Mr. Tony Usidamen, said insurers of the airline have made progress in the payment of compensations.

    He said as at May 24, 95 of the 125 families, who have completed claim forms have received interim compensations of $30,000, following a legal verification of the documentation and next of kin status.

    He said 11 families have received full compensation of $100,000, while 21 others whose grant of probate has just come through, would be paid full payment shortly, upon execution of release.

    Usidamen said: “Delay in completion of the payment process is due to incomplete documentation, multiple claims cases and challenge in securing grant of probate/letter of guardianship. This is the case of minors and legal suits.

    “Our insurers are, however, sparing no efforts in processing all claims in accordance with the law.

    Progress is also being made in the compensation of ground victims and negotiations are ongoing with the affected residents to settle genuine claims within the shortest time.”

    He also attributed the delay in settling the ground victims to the issues bordering on disagreement between their legal representatives and the insurers of DANA Air that are yet to reach a common position on the exact regime and amount for compensation.

    Usidamen said in the event of not reaching a common ground on the regime of compensation, only the court of law would determine the matter for families that opted to go to court.

    He noted that about eight families have not come up for the documentation of the victims, to file for claims, adding that some may have taken this decision on cultural grounds, because the money may not mean anything to them compared to the loss of the lives of their family members.

    Mr. Usidamen said the airline has been collaborating with the community development association to assess the needs of the residents of Iju Ishaga on how to accelerate the speedy processing of compensation to the victims of the crash.

    He said the National Insurance Commission of Nigeria (NIACOM) has confirmed that the funds are in place for compensation, provided the families of the victims meet the conditions of documentation that would qualify them for payment.

    The DANA Air spokesman said in January when the airline began operations, only one family was fully paid the $100,000. But today, about 11 families have been paid, while another batch of 21 have finalised documentation to bring the number to 32 in the coming weeks.

    He further said about 95 families of the 125 that filed for claims have received the $30,000 compensation.

    Usidamen spoke of plans to collaborate with the insurers and relevant agencies to ensure that the victims on board and ground are fully paid in line with the regulations of the land.

    Said he: “We have not abandoned any family. We are reaching out to ensure that an agreement is reached for full payment to all victims.”

    As the one year anniversary of the Dana Air crash in which no fewer than 158 people died at Iju-Ishaga, a Lagos suburb, draws near, residents of the area have planned a candlelight procession to commemorate the event.

    The procession, according to one of the onground victims, Olatunji Lawal, would hold on June 2 on the site of the plane crash.

    He told The Nation that the residents, especially the onground victims, have been meeting to deliberate on the way forward.

    Olatunji, who said Dana Air was yet to contact them, appealed to the government to come to their aid.

    Lagos State Government has begun construction work on the site of the crash.

    A visit to Iju-Ishaga showed that a cenotaph was being erected on the site. Also construction work on Olaniyi and Okusanya streets are ongoing.

    The project architect, Mr. Ebenezer Odeyani from the Ministry of Works, said besides the cenotaph, interlocking tiles would be fixed on the ground.

    The residents, who spoke with The Nation, however, complained that they have been abandoned by governments at all levels as well as Dana Air.

    They urged their representatives at the federal and state levels to assist them.

    One of them, Pastor Adedinu, who said his church (Christ Apostolic Church, Praise and Prayer Chapel), was pulled down during President Goodluck Jonathan’s visit to the site, added that he had experienced hardship since the crash occurred.

     

     

     

     

  • Dana Air gets mobile device

    Dana Air gets mobile device

    PassengerS on Dana Air will now enjoy quicker and more convenient check-in services with the launch of the ‘Roving Agent’, a mobile device, which allows guests to be checked-in on arrival at the airport by mobile airline staff.

    Strapped with tablet PCs and mini-printers, the airline’s mobile check-in agents, according to a statement, can issue boarding passes to guests even before they reach the check-in counter. This new initiative complements the airline’s existing check-in counters and online check-in service.

    “What we are offering in roving agents is immense value addition for our guests,” said Obi Mbanuzuo, Dana Air’s Head of Commercial. “With this solution, our mobile check-in agents can quickly access and verify the travel reservation details of guests; book them on their choice of seat and generate boarding passes.

    “Now guests with hand baggage need not wait at the check-in counter to collect their boarding pass; they can simply approach any of our easily recognisable mobile check-in agents on arrival at the airport and proceed through airport security to the boarding gate,” Mbanuzuo explained.

    Airlines, the world over, have constantly been innovating processes to speed up check-in for guests. The ‘Check in as you walk in’, facilitated by the roving agent, is the latest concept for a speedy check-in for the jet-setting passenger.

    With the launch, Dana Air becomes the first airline in Nigeria to deploy this solution.

    Dana Air currently operates 10 daily flights on the Lagos-Abuja-Lagos route and has just re-launched daily flight services to Port Harcourt city, from Lagos and Abuja. The airline is reputed for its efficient customer services, world-class in-flight services, on-time departures and arrivals, innovative e-airline products and high quality standards.

  • Dana Air flies to Port Harcourt

    TEN months after it suspended operations into Port Harcourt because of the June 3, 2012 crash involving its aircraft,  Dana Air said yesterday that it would resume flights to the Garden City next Monday.

    The airline has  also reaffirmed its commitment to boost its operations with the acquisition of a Boeing 737 aircraft by the third quarter of the year.

    The airline said it will offer services from Port Harcourt to Lagos and Abuja, as well as operate daily flights from both destinations to Port Harcourt on resumption of the service.

    The Head of Commercial, Obi Mbanuzuo, said Dana Air is pleased to re-launch flight operations to the oil rich city, to offer business and leisure travellers the opportunity to experience the firm’s services in line with its objective of re-integrating major cities into its route network.

    “We are constantly reviewing our operations and our decision to commence operations to Port Harcourt is hinged on our desire to offer our guests access to seamless connections to their final destinations across the nation”, Mbanuzuo said.

     

     

     

     

     

     

  • Dana Air gets green light to fly again

    Dana Air gets green light to fly again

    The Federal Government has lifted the ban it placed on the flight operations of Dana Air.

    The development came after officials of the Ministry of Aviation and the Nigeria Civil Aviation Authority (NCAA), met the management of Dana Air yesterday in Abuja.

    Issues fly on the safety of the airlines operations were discussed at the meeting.

    But the faulty aircraft that triggered the two-day ban would not fly until further checks had been carried out by its manufacturers- Boeing and certified fit.

    According to a statement by the Media Assistant to the Aviation Minister, Mr. Joe Obi, Dana Air was cleared yesterday to resume operations.

    The statement reads: “Officials of the Ministry of Aviation and the Nigerian Civil Aviation Authority (NCAA) met the management of Dana Air today (yesterday) in Abuja and deliberated on some safety issues in connection with the operations of the airline.

    “At the end of the meeting, the suspension of the operations of the airline, which took effect a Saturday, was lifted. The airline is to resume normal operations immediately.

    “However, the aircraft, which had a snag over the weekend, is to remain grounded until its air-worthiness has been re-certified by Boeing, the manufacturer of the aircraft.”

    Reacting, the airline’s spokesman, Mr. Tony Usidamen, said:”We are pleased to announce that the airline has been given approval to resume flight operations with immediate effect following the temporary suspension of our operations on March 16.

    “Scheduled flights will now begin on March 19 on the Lagos-Abuja-Lagos route.

    Once again, we thank you for your patience and understanding and we look forward to having the pleasure of welcoming you on board.”

     

  • Dana Air crash: ‘Only two families of victims are fully paid’

    ONLY two families of the victims of the crashed Dana Air have been paid the balance of $70, 000, Controller, Claims of the airline’s local insurer, Prestige Assurance Plc, Mrs Josephine Gbuji, has said.

    The payments were made based on the advice of the lawyers, Clyde & Co, who are represented by Yomi Oshikoya & Co.

    She said aviation insurance requires foreign backing to accommodate the magnitude of the losses, adding that local insurers lack the capacity to do so.

    Mrs. Gbuji told The Nation that her firm had paid the initial $30, 000 each to 81 families of Dana Air crash victims as at January 31, 2013.

    “We have paid every passenger’s family who has come forward and have been able to prove their title the initial amount of $30, 000. From my own record, we have paid 81 families out of the lot; two passenger’s families have been paid the balance of $70, 000.

    “This was after the two families got the letters of administration duly confirmed by the lawyers and they advised us on that,” she said.

    According to her, the lawyers are in charge because there are many issues involved in confirming who the bereaved representatives of the passengers are.

    She said the process was more rigorous for the balance of $70, 000, adding that the insurance company did not determine who collects what.

    “The lawyers have to be thorough because if they do not do it well, there will be law suits later and they too would be held liable,” she said.

    Mrs. Gbuji said nine families of beneficiaries, who were confirmed to them by the lawyers, got their cheques for $30, 000 on the 30th day after the crash happened, in conformity with international aviation laws, adding that the cheques were issued and sent to the lawyers who would disburse to the beneficiaries to ensure they got proper discharge.

    “We have our funds here. So, each time we have advice, we issue cheques to those cleared. The cheques are written exactly the way the lawyers instructed,” she said.

    However, an official of Yomi Oshikoya & Co, the representative law firm of Clyde & Co in Nigeria, said the lawyers were not disposed to discussing the issue with the press.

    According to her, the firm is dealing with the solicitors to the beneficiaries of the airline crash victims. She refused to talk on the fate of those affected on ground.

    This is because apart from the initial ‘hand outs’ to cushion the effect of their immediate losses, none of them has been paid any claim by the insurance firm.

     

  • Dana Air: ‘Victims’ families can get  over $100,000’

    Dana Air: ‘Victims’ families can get over $100,000’

    Families of victims of the Dana Air crash of last year in which 153 passengers died could get more than the minimum compensation, if they can establish reasons for such, the Deputy General Manager , Special Risk, Mutual Assurance Plc, Mr Kehinde Bello, has said.

    Though the International Civil Aviation Organisation (ICAO) set the minimum compensation of at least $100,000 per passenger, there is no limit for the residents of the Iju/Ishaga, whose properties were destroyed.

    Qualification for the compensation claim above the prescribed international standards would depend on the claim by the relatives of the victims to the airline and insurers beyond doubt that they qualify to collect a compensation regime above the threshold.

    This is coming at a time the Nigeria Civil Aviation Authority (NCAA) has set a two-month deadline for Dana Air and its insurance firm to settle the balance to relatives of victims who died in the crash.

    Bello said with proof, the families of the victims could press for more cash.

    He said: “To facilitate prompt payment of claims in the event of an accident, as in the case of Dana Air, the insurance company and the carrier can collaborate to fast-track the payment.

    “Airlines are required by law to have statutory cover. But, when there is a crash, the family of relatives could ask for compensation beyond the prescribed limit of compensation of N100,000, if they can show beyond reasonable doubt that the victim is worth more than the amount allowed as minimum limit.”

    He said this could be achieved depending on the statutory template established by the Nigeria Civil Aviation Authority(NCAA), to ensure that the compensation is paid.

    He called for standard documentation by the airline and insurance.

    He said once there is proof that a passenger was on board any crashed aircraft, there must be a standard guideline to be followed to ensure that no claimant is denied payment of compensation.

    The insurance expert explained that there should be flexibility in the processes that lead to the payment of compensation by all claimant, provided all parties involved have understanding.

    He said: ”There must be cooperation between the airline and the insurance company to ensure that ground casualty are covered by the third party liability. All the owners of such property needs to do is to submit a claim to the airline for compensation.

    ”But it does not end there, the insurance company on its part must establish the real value of the claim. They will have to examine the value of the property by inviting an adjuster to ascertain whether the property owner has not inflated figures in the claim. The rationale behind this is to ensure that the property owner does not make profit from the loss of the property.”

    Also speaking, the Director-General of NCAA, Dr. Harold Demuren, affirmed that there is no limit to the liability of claims by those affected on the ground.

    He said : “ Insurance is one of the no go items as far as aviation is concerned. This is because there are global laws that prescribe that nobody can operate an aircraft in scheduled commercial category without an insurance cover.

     

     

     

     

  • Dana Air crash: Lawyers accuse Prestige, others of laxity

    A firm of solicitors and legal consultants, M.O. Awoyemi & Co , has accused Prestige Assurance PLC of neglecting the family members of those who died in the Dana Air crash in June, last year.

    The firm, which represents 40 families, who died in the crash, said the insurance firm refused to pay its clients the mandatory $30,000 claims as stipulated by international law, seven months after the crash.

    In a statement made available to The Nation and signed by its Managing Partner, Dr Bunmi Awoyemi, the law firm accused Prestige Assurance and its reinsurers, Pritchard Insurance Limited/Lloyd’s of London, of not caring for the family members of the crash victims.

    He said of the 40 families, only 13 have been paid the $30,000 each.

    He said out of the over 150 victims involved in the crash, only 80 of their family members have been compensated, adding that many of them include families, who lost more than one member. For such families, most of them were paid $30,000 per family, instead of the mandatory $30,000 per victim.

    He said the insurer and re-insurers deliberately want to postpone the amount to be included with the balance of $70,000 they are offering to make victims family members sign-off their rights to a law suit.

    He said: “They are doing this despite the fact that the Civil Aviation Act makes the payment of $30,000 per victim mandatory and payable within 30 days of any air crash.

    ”This wicked and callous action is being perpetrated by Prestige Assurance PLC and its re-insurer of 70 percent of the risk, Pritchard Insurance Limited/Lloyd’s of London, who have instructed their solicitors to pay only $30,000 per family, which explains why the Oyosoro’s and Ibe’s were each paid $30,000 instead of $60,000 despite the fact that they each lost two family members each. As of today, only one more of our remaining clients has been paid.”

    Awoyemi condemned the Aviation Minister and the Nigeria Civil Aviation Authority (NCAA) for allowing Dana Air to resume operationswhen it has not paid compensation.

    He said: ”One hundred and sixty lives were lost; many of the relatives of the dead are still dealing with the issues arising from the death of their family members. In fact, some are yet to pick up the bodies of their dead relatives; while some family members only got body parts, others are yet to find the bodies of their relatives because their bodies were incinerated.

    He said based on his earlier petition to the Aviation Committees of the Senate and the House of Representatives, a report recommending the withdrawal of Dana Airlines operating licence for a number of reasons, including the fact that they were yet to pay proper compensation to the victims of the crash was issued.

    Furthermore, the House of Representatives passed a resolution adopting the recommendations of these Committees and called on the Minister of Aviation to implement the recommendations.

    “I am shocked that the Minister of Aviation still went ahead to write Dana Airlines authorising their resumption of flight in defiance of the recommendations of the report of the Joint Aviation Committees of both the Senate and House of Representatives and in defiance of the resolutions of the House of Representatives.”

    Awoyemi said what Dana and Prestige Assurance are doing in Nigeria cannot be tolerated in any other country. He called on the Federal Government and well-meaning Nigerians to warnDana and Prestige Assurance to respect Nigerians.

    However, the Managing Director of Prestige Assurance Plc, Annand Mittal, denied the allegation. He said as soon as they receive the advice to pay, they would pay others.

    He said the decision to pay comes from Dana Air management through their lawyers.

    Mittal said, to date, they have paid 80 victims the mandatory 30 per cent, adding that the balance would be paid by Re-insurers, Pritchard Insurance limited and Lloyds of London.

    He added that it is not their responsibility to determine who to pay, but that of Dana Management.

  • Air crash: DANA begins payment of $70,000 to victims’ families

    Air crash: DANA begins payment of $70,000 to victims’ families

    The management of DANA Air on Thursday said it has commenced the final payment of 70,000 dollars (about N10.5 million) to families of each of the victims of the June 3 air crash in Lagos.

    The Head of Corporate Communications, DANA Air, Mr. Tony Usidamen, made the disclosure in a chat with the News Agency of Nigeria in Lagos.

    It will be recalled that a DANA flight from Abuja to Lagos crashed on June 3 at Iju-Ishaga, Lagos, killing all 153 persons aboard, and some others on the ground.

    Usidamen explained that 70,000 dollars was being paid to each of the families of the victims by Prestige Assurance Limited, Insurer of Dana Air.

    “The final payment is necessary after the advance payments of 30,000 dollars (about N4.7 million) to over 80 families,” he said.

    Usidamen noted that the Civil Aviation Act stipulated that the sum of 100,000 U.S. dollars, about N15 million, be paid as compensation to families of victims of air disasters.

    “Following receipt of Letter of Authentication from the Probate Registry, our insurer has begun balance payment of 70,000 U.S. dollars to affected families.

    “Only four other families have so far, presented the requisite Grant of Probate or Letter of Administration, and payment will shortly be made to them too.

    “In order to assess and verify full compensation, it is necessary for claimants to produce the required Grants of Probate or Letters of Administration,” he said.

    Usidamen noted that the letter should be authenticated by the Probate Registry before the final payment.

     

  • Dana gives condition for compensation

    Dana gives condition for compensation

    Families of victims of the Dana air crash need to produce Letters of Administration from the probate registry to facilitate payment of the first 30 per cent of their compensation, the airline restated on Monday.

    TheChief Executive Officer, Dana Airline, Mr. Jacky Hathiramani, gave the position in a press statement released to aviation correspondents in Lagos.

    The statement was given out by the airline’s spokesman, Mr. Tony Usidiamen.

    Hathiramani said that to date, Letters of Administration had been produced by only a small number of claimants.

    According to him, the letters also need to be verified by the probate office which issued them.

    “Subject to verification, full compensation will be paid to those properly entitled in accordance with the law and available evidence, at the earliest opportunity.

    “The present position is that 80 advance payments of 30,000 USD have been processed by virtue of documentation supplied, demonstrating familial links and kinship.

    “Our insurers are continuing to deal with all other claims in accordance with the applicable law,” the News Agency of Nigeria quoted the Dana chief as saying in the statement.

    He assured the families that as soon as the letters were received and verified by the airline, they would be paid the compensation.

    Hathiramani said that Dana Air had no control over the speed with which the probate office dealt with the verification process, although maximum pressure was being exerted to expedite it.

    He said that the airline was following the customary procedure in order to ensure that just compensation was only paid to those entitled.

    The airline chief was, however, silent on when the airline’s insurance company would begin payment of the remaining 70 per cent of the claims to the families.

     

  • ‘Prestige Assurance, Dana Air insincere’

    Five months after the Dana Airline crash which claimed about 200 lives, families of some of the victims have accused the insurer of the ill-fated aircraft, Prestige Assurance, of insensitivity for refusing to pay the claims of their dead beloved ones.

    A lawyer said the law stipulates that within 30 days from crash date, the advance payment of $30,000 should be made to those who are entitled to it.

    Some of the family members, who spoke with The Nation, lamented that they have been subjected to untold hardship since the sudden death of their breadwinners and the failure of Prestige Assurance to pay them. They also lamented that they had submitted all the papers demanded by Dana Air and the insurance firm for payment only for them to remain mum.

    Mr James Okafor, who lost his brother, Nwabuwa, in the crash, said he conveyed the body from Lagos to Anambra State, bore his burial expenses, and has since been taking care of the late man’s children from his meagre income.

    Also, Mrs Titi Shobowale, who lost her husband, Femi, said she had submitted the papers demanded by the airline and the insurance firm but had not received any response from them.

    “I have completed all the fromalties, yet I have not recieved any positive response from either Prestige Assurance or Dana. I am tired of the ‘come today, come tomorrow’ by the two of them,” she said.

    For Chief Obi Awani, a retiree, who lost his daughter and a nine- month-old grandson, it was a bitter tale too. According to him, after submitting all the documents demanded by the airline and the insurance firm, he was told that there was a division in his family and was advised to go and sort it out. “That was strange to me because there was no such problem among my family members,” he said.

    Efforts to get the reaction of the management of Prestige Assurance proved futile as phone calls put to its Managing Director, Dr Anand Prakash Mittal, were not picked while the short message service (SMS) sent to him failed to elicit any response.

    But the spokesman of Dana Airlines, Mr Tony Usidameh, said it was not true that Dana is uncaring. According to him, the families of about 80 families out of all the victims have been paid the mandatory $30,000. The balance would come from the reinsurers abroad, he said.

    He said the cause of the delay was not from Dana and that it was difficult for the families to obtain letters of administration from the court as demanded by law. He assured that the Nigerian Civil Aviation Authority (NCAA) and Dana Air were working with the Lagos State government to simplify the process.

    He said the insurers would only pay if they have the right documents.

    He said Dana does not delight in the suffering of the families of those who died in the crash. On the $15,000, he said it was not true. He said the law stipulates $30,000 as compensation for a victim and that is what they were paying.

    He added that another cause of the delay for payment was of multiple family members coming for claims.

    Meanwhile, lawyers representing some of the victims’families have accused the airline and its insurer of playing games with Nigerians and the families of the dead to frustrate them.

    They said it was a deception against Nigeria and its people and wondered why the management of the airline and the insurance firm were treating Nigerians like that.

    They appealed to President Goodluck Jonathan, members of the Senate and the House of Representatives, the Minister of Aviation, Mrs Stella Oduah and the National Insurance Commission (NAICOM) to prevail on the Prestige Assurance’s and Dana Air’s management to pay the mandatory $30,000 due to the surviving family members of the victims.

    They called on the Senate and House Committees on Aviation and the NCCA Director-General, Mr Harold Demuren and other Nigerians to compel Dana Airline and Prestige Assurance to pay the mandatory compensation to alleviate the sufferings prevailing in these families

    A group of legal practitioners, Dr Bunmi Awoyemi of the M.O. Awoyemi & Co., Mr Gbenga Eguntola, an aviation lawyer and Mr Aminu Ayama of H. Ibrahim & Co, Kano, who represent about 40 of the affected families, said they had done everything possible to get Prestige Assurance and the airline to alleviate the sufferings of the family members of the victims.

    Awoyemi said the law states that within 30 days from the crash date, $30,000 should be paid to those who are legally entitled to it.

    But after over five months, he said, Dana and its insurers have only paid 13 out of the 40 families. He said Prestige Assurance paid $15,000 instead of $30,000 to four more.

    He gave their names as: Rajulie Oyosoro; Ugabio Oyosoro; Jessica Ibe and Echendu Ibe. He said the others had not had any payment even after submitting their documents.

    Eguntola accused the airline and its insurer of not doing enough for the 18 ground victims whom, he said, had approached him to help seek redress.

    Dana Air was not interested in bearing their responsibilities, he alleged.

    Ayama said of the five families he represents, about 25 orphans were left without resources, adding that many of them were out of school.