Tag: Pension complaints

ALI: My name is Ali, I am from Plateau State. I have not been put on payroll. I am being owed gratuity and accumulated pension arrears. Please come to my rescue.

PTAD is concluding computation of pension benefits for pensioners in the North central. You will be put on the payroll as soon as this process is completed. Payment of pension arrears will be made when funds are released and allocated by the Federal Government for that purpose. Thank you.

 

MUFUTAU: I am Mufutau, a NICON Insurance retiree  since October 1990. I participated in PTAD verification in October 2017. I was later told that others were paid while mine has not been paid. PTAD claims my name was not forwarded to them.

PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

 

CHARANCI: I did not receive my pension in the months of April and May 2018. Yusuf Hassan.

PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

 

NENROT: I have been verified since November, last year by PTAD in Plateau zone. PTAD has not put me on payroll.

PTAD is concluding computation of pension benefits for pensioners in North central. You will be put on the payroll as soon as this process is completed. Payment of pension arrears will be made when funds are released and allocated by the Federal Government for that purpose.

Thank you.

 

OZEGBE: My name is Ozegbe from Delta State. I retired on October 15, 2006 as a senior foreman carpenter on grade level 7 step 8. I did my capturing in 2016. My problem is nonpayment of federal share since 2006 till date. Thanks

PTAD: Kindly scan and email your verification slip to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

 

KAWONISE: I am Kawonise. I retired from Federal Ministry of Works and Housing, Lagos. I have not been paid my pension salary for April and May 2018. Kindly help me out of this problem, save me from hunger. Thank you.

PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

 

BAIYEGUN: My name is Baiyegun, I am an Ondo State pensioner with federal share. I was verified by PTAD during the last exercise and captured into their scheme. My financial benefit was supposed to start from January 1, 2002 but to my surprise when I received bank alert for the payment, PTAD only paid me pension for March, April and May 2018. When am I going to receive the arrears of my pensions? Starting from January 1, 2002. Please I am dying.

PTAD: Please note that PTAD has compiled the names of pensioners for the next batch of pension arrears payment and is waiting for the allocation and release of funds from the Federal Government for this purpose. Thank you.

 

FLORENCE: Dear PTAD, thank you for informing me that deduction in my May pension was due to computation correction. But the short payment is more than what it has stated. My federal gratuity too has not been paid since my retirement in 2005. Please I need solution. Florence.

PTAD: Please scan and email your verification slip and supporting documents to complaints@ptad.gov.ng. This will enable us investigate and resolve your complaint. Thank you

 

OZEGBE: My name is Ozegbe. I retired on  October 15, 2006 as a senior foreman as carpenter on grade level 7 step 8. I did my capturing in 2016. My problem is nonpayment of federal share since 2006 till date. From Delta State. Thanks

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

LORSHE: My name is Lorshe. My complaint is nonpayment of my late father’s pension entitlement in Nigeria police pension board, I am the next of kin to Late Inspector Samuel who died on October 2010. He retired from the Police Force on June 30, 2004 and was yet to receive his monthly pension. I have undergone several verification exercises to enable me collect his entitlement but to no avail till date. Please help me.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

SAYE: I am a CIPPO pensioner under PTAD. I forwarded my application in July 2017 and was received in October 2017 at PTAD. I am seeking review of my computation on gratuity and pension. But till date no response from PTAD. All relevant documents were attached.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

MUFUTAU: I am Mufutau, a retiree of NICON Insurance in October 1990. I participated in PTAD verification in October 2017. I was later told that others were paid while mine has not been paid. PTAD claims my name was not forwarded to them.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

BAIYEGUN: My name is Baiyegun, I am an Ondo State pensioner with federal share. I was verified by PTAD during the last exercise and captured into their scheme. My financial benefit was supposed to start from January 1, 2002 but to my surprise when I received bank alert for the payment, PTAD only paid me pension for March, April and May 2018. When am I going to receive the arrears of my pensions? Starting from January 1, 2002. Please I am dying.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

KAWONISE: I am Kawonise. I retired from Federal Ministry of Works and Housing Lagos. I have not been paid my pension salary for April and May 2018. Kindly help me out of this problem, save me from hunger. Thank you.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

CHARANCI: I did not receive my pension in the month of April and May 2018. Yusuf Hassan charanci.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

WILSON: My names is Wilson, MDA Education; Designation Director; Grade level 16 step 9; Retired 10th April 2008. My complaints is that I have not been paid my gratuity since retirement neither have I been placed on payroll. I participated in the verification excessive last year. Please help me.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

NENROT: I was verified since November 2018 by PTAD in Plateau zone. PTAD has not put me on payroll.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

ALI: My name IS Ali, I am from Plateau State. I have not been put on payroll. I am being owed gratuity and accumulated pension arrears. Please come to my rescue.

THE NATION: The Nation will intervene by getting PTAD to respond to your complaint. Watch out for the newspaper publication every Wednesday for your response.

AIKI: I thank The Nation newspaper for the humanitarian service it is rendering , trying to bring people out of pension challenges. God bless the newspaper. My pension problem is non-remittance of pension for five  years. My account was not credited between 2010 and 2015. What can I do? My pension administrator is Stanbic IBTC. My name is AIki and my employer is National Exams Council (NECO).

 

Stanbic IBTC Adebola: Mr Aiki is required to liaise with the Pension Desk Officer of his institution to include his details on the nominal roll that will be submitted directly to PenCom for the remittance of his outstanding pension contributions between 2010 and Feb 2015.

His RSA has been credited with his pension contributions from March 2015 by his employer.

I have called him and advised him of the above information. He mentioned that he has submitted his details this year for nominal roll. However, remittance by the commission is done in batches. We further advise him to be patient.

Upon receipt of his contributions, he will be notified.

 

OKOYE:  I am  Okoye. I worked for Embee and Partners Nig Ltd in Abuja for over 10 years. I was disengaged in 2015. I went to access my pension fund with my PFA, Crusader Sterling Pensions only to discover that the company has been deducting money from my salary as pension but did not remit all the money to the PFA. Crusader wrote to Embee to no avail. Embee has refused to comply. I sent a mail to National Pension Commission about what I am going through but didn’t get any reply. Kindly help intervene. Looking forward to your response. Thanks and God bless.

CRUSADER STERLING ODUKOYA: Dear Okoye, Many thanks, I would revert as soon as possible.

 

ALABIDUN: My name is ALABIDUN, I have RSA account with Stanbic IBTC Pension Managers. I lost my job in October 2016 and collected my 25 per cent. I have attained 50 years and I am yet to secure another job. I have applied for my lump sum and programmed withdrawal payment. But there is one document that I cannot provide which is my Pay Slip. This is because my previous employer paid us through the bank. I have provided the statement of account which shows how the salaries were being transferred to my account. I want to find out if the bank statement of account is not equivalent to the pay slip, thanks.

STANBIC IBTC ADEBOLA: We would review and revert as soon as possible.

 

ABDULWAHEED: Dear Omobola, my name is Savage Abdulwaheed I retired in January 2013 , when I apply for my lump of 50% I was paid 25% which was against the law. I have been trying to get my balance but no way. Stanbic IBTC Pension is my manager. I will be grateful if my complaint is verified. Many thanks. PEN no is 100034050662. +2348063363616

STANBIC IBTC ADEBOLA: We would review and revert as soon as possible.

 

MRS EUNICE: Good day ma, l retired from ARMTI in 2007. I am a member of Progressive Co-oprative in ARMTI. Since 2016, my monthly savings of N2,000 only has not been remitted to ARMTI Progressive Cooperative and l want the N2,000; monthly contributions deduction to stop and N48,000 deducted since March 2016 to be refunded. Please help me out. Mrs Eunice.

THE NATION: The newspapers has communicated your issue with PTAD and is currently waiting for the agency’s response. Do watch out for the newspaper next week Wednesday for your response and subsequently every Wednesday for pension news.

 

JERRY: I am a NIPOST Pensioner. The military,para-military and civilian pensioners served this country meritoriously in different capacities.It is therefore unjustifiable to discriminate while addressing the problems of these different groups.Both military and para-military pensioners have been paid the backlog of 33 percent pension increment arrears of 2015 and 2016 respectively while the parastatal pensioners are still waiting with bated breath in 2018 for the outstanding arrears of 24 months. The favoured military and para military groups are already pressing for the 20 percent balance which is due to all pensioners anyway.Two of my colleagues recently passed on without collecting this outstanding arrears.This is a great injustice.The minister of finance should please release funds to enable PTAD to pay us and save our lives. PTAD should please step up efforts to make the finance ministry to release the funds.

THE NATION: The newspapers has communicated your issue with PTAD and is currently waiting for the agency’s response. Do watch out for the newspaper next week Wednesday for your response and subsequently every Wednesday for pension news.

 

ADEGBOLA: My Name is Adegbola and I am the Chairman of NUP , Nigerian Stored Products Research Institute. one of my members, Mr Hanson Uko, has not been paid either his monthly pension or the arrears of his 33% since PTAD took over about three years ago. All efforts by the institute and Uko proved abortive. He went to PTAD office in Benin with his documents to complain while the office sent an officer to P T A D Abuja twice without any success. Please help us. Adegbola from Ilorin.

THE NATION: The newspapers has communicated your issue with PTAD and is currently waiting for the agency’s response. Do watch out for the newspaper next week Wednesday for your response and subsequently every Wednesday for pension news.

ADEGOKE: Dear Omobola, my name is Adegoke. I retired from Customs in 2007. I want to know when pension issue of 20.37 per cent being balance of 53.37 per cent year 2010 pension increase arrears from July 2010 to date will be addressed and cleared. Arrears of 33 per cent out of the 53.37 per cent pension increase of July 2010 has been defrayed by PTAD in 2016, leaving the balance of 20.37 per cent arrears from July 2010 to date unpaid. What is responsible for the non-payment? Could it be as a result of budgetary constraints? What has scaled down to pensioners disadvantage the year 2010 pension increase from 53.37 per cent to 33 per cent? Has arrangement reached advance stage towards payment of the 20.37 per cent arrears and when will it be paid? Please PTAD pay pensioners this arrears of 20.37 per cent from July 2010 to date to put smile on our faces, or explain lucidly the true and proper position of this matter to us. Thanks.

PTAD: In 2014, the Federal Government approved an increment in pensions of the 33 per cent pension payment increase, effective July 2010, and PTAD has paid Customs increment in full. For more information log on to www.ptad.gov.ng

SYLVANUS: Good day Omobola, let me refresh your memory on the two cases which you promised to intervene. I served Lagos State from 1974 to 1983, when I transferred to Anambra, my home state. I held the post of Assistant Director. When I finally retired from University service in 2001, Lagos State was informed and asked to provide my pension benefits based on apportionment. But there was no response up till April 2013, when I was paid about N1 million as gratuity and pension arrears.

Now I am owed 48 months pension by TEPO, Ikeja. Under Pension Act 1979, Federal Government took responsibility for pension of retirees in Ondo State, where I entered teaching in missionary schools from 1960 to 1976. On retirement, based on apportionment, a copy of my computed pension benefits was sent to PTAD, but no response up till now. At two state verification centres, no attention was given to me. Please Omobola, help an old man. God bless you. Sylvanus.

PTAD: Dear Mr. Udeh, more information is needed to resolve your complaint. Can you confirm if you have completed a PTAD verification exercise? If yes, kindly provide us with your full name & Bank account details. If not, also provide us with your full name. In addition to the following documents; letter of first appointment, letter of last promotion; letter of retirement; signed and stamped original bank statement on the bank letter head covering from January 2001 till date are required. Kindly email the above documents to complaints@ ptad.gov.ng or access our pensioner’s complaint submission portal at www.ptad.gov.ng. You can also visit any of our zonal offices where complaints can be processed for more information call us toll free on 080-2255-7823.

 

BABATUNDE: My name is Babatunde, I retired from NIPOST in July 23, 2005. My contribution in the Contributory Scheme up to N46,338.92 of which I have applied for, up till now, I am yet to be paid. My pay slips photocopies were forwarded to PTAD in Abuja.

PTAD: Kindly be informed PTAD does not manage pensioners under the Contributory Pension Scheme (CPS). Please forward the following documents to determine if infact you are a PTAD pensioner; Letter of first appointment, letter of last promotion; letter of retirement. Kindly email the above documents to complaints@ptad.gov.ng or access our pensioner’s complaint submission portal at www.ptad.gov.ng you can also visit any of our zonal offices where complaints can be processed for more information call us toll free on 080-2255-7823.

 

OSAM: Dear Omobola, my father died since on July 10, 2005. He served last at police mobile force 26 Uyo-aks as a police inspector officer. His name is Okimba. I did all that was required of me for his gratuity to be paid in 2006, but response proved abortive. Later in march 2015, I undergone the second police pension verification exercise and did image capturing at PTAD Maitama Abuja where all necessary documents were successfully submitted as required by screening committee as the next of kin. But up till date no payment. Please help me out of this distress.

PTAD: Dear Mr. Osam, kindly note that your late father joined the Nigeria Police Force on 1st March, 1977 but died on 10th July, 2005. In line with the Pension Reform Act of 2004 as amended, late Inspector Okimba falls under the Contributory Pension Scheme (CPS) managed by the National Pension Commission (PenCom). You are therefore advised to approach late Inspector Okimba’s Pension Fund Administrators and PenCom to claim the accrued pension benefits of late Inspector Okimba.

 

OWARI: I am an aggrieved man. I retired from paramilitary custom marine department. I was employed in November 27, 1974 and retired in January 1, 2004. I am sending this sms to remind PTAD of the non-payment of my pension. My complain is that, since January 1st, 2004 till date my pension subsistence allowance from the sinking fund both arrears and regular monthly payment has not yet being paid to me. I have been verified and captured on April 14, 2014 at (CIPO) Gwagwalada Abuja an official who issued me my capturing number. And since then nothing is done till date. Besides, I was also verified and captured at pension transitional arrangement directorate which I was also issued with pensioner’s verification acknowledgement form of personal data pensioner number. Please help me. I need my entitlements.

PTAD: Dear Mr. Owari, please be informed your gratuity was paid to you by the defunct CIPPO in 2008 while arrears of monthly pension from retirement January 2007 to February 2017 was paid in March 2017 by PTAD and pay rolled immediately. For more information call 09-462-1700 or log on to www.ptad.gov.ng

 

EMEKA: I retired in 1994 on grade level 12 step 6. My federal pension as at October 2010 was N13, 866. It was cut down to N4,164.00 after a lump sum payment of N309, 000 in December 2012. Please look into my case.

PTAD OKONDO: Please contact PTAD directly and send your UBA Bank statement from January 2010 todate, for us to resolve your complaint. Kindly also send your Confirmation of First Appointment. Mails should be sent to the Executive Secretary, PTAD, 22 Katsina Ala Crescent, Maitama Abuja; for the attention of the Director, Civil Service Pension Department.

 

TAJUDEEN: My name is Tajudeen. I served more than 10 years and got my gratuity at NITEL in August 1990. But I missed all other incentives and money paid to eligible NITEL workers by NITEL liquidators. Can there be hope of receiving my lost dues.  Kindly help me.

PTAD OKONDO: According to the extant Law, at the time he retired and for him to qualify for pension, he would have served for at least 15 years. But any service year less than 15 years qualifies the retiree for gratuity only. According to the calculation, this retiree has received his entitlement fully. For further enquiries, please forward the following documents to info@ptad.gov.ng or complaints@ptad.gov.ng. Letter of first appointment; Letter of last promotion; Retirement Letter;  Computation sheet; BVN Registration slip; Bank statements from the day of retirement todate duly signed and stamped by the bank.

 

AGOR: Firstly I want to thank you for your practical approach to solving our problem particularly state pensioners with federal share. I however complained that I have not been paid my federal share of gratuity and pension arrears. I retired in January 2007 but I started collecting my federal pension in 2009 but without the arrears and the gratuity. My name is Agbor. I retired as Deputy Director on salary grade level 15. I am a Cross River State pensioner with federal share. I attended the PTAD verification exercise that took place in Calabar in February this year.

PTAD OKONDO: Mr. George Agbor is currently receiving his pension and is up to date. The Federal share of his gratuity is indeed outstanding. Once PTAD is in receipt of funds for this purpose, he will be paid.

 

ONAH: My name is Onah, I was retired from service on July 31, 2007 after 23 years as a civilian staff under the Ministry of Defence. I was enrolled into monthly pension in 2010. My problem is that I have not been paid the pension arrears of three years 2007 to 2010. I have complained and written severally without response. Kindly help.

 

PTAD OKONDO: Mr. Onah should contact National Pension Commission for his retirement benefit because from his retirement date ( July 31, 2007), he is a PENCOM pensioner and not PTAD as PTAD cut-off date is June 30, 2007.

 

EDUOK: I retired from AKSG service on October 29, 2003. I was paid federal share of pension up to and including October 2012 when it was stopped. My federal share of gratuity of N293, 299.20 is outstanding in spite of representations before various verifications teams including the one led by executive secretary PTAD, Ms. Sharon Ikeazor to Akwa Ibom (CSPD) in February 2017.

Worthy of note also, is that my monthly pension arrears from November 2012 to May 2017 is equally outstanding. Please help as you always do. Thank you and God bless.

PTAD OKONDO: Kindly note that additional information is required to resolve this complaint. Mr. Eduok should please provide either his bank name and account number and/or his BVN. He may also wish to contact PTAD directly on this matter.

 

SAHEED: Dear sir/ma, my name is Saheed. I have part of my pension with NSITF/NPF. In my Sterling bank account, I have N87,454.82. Please note that not a single kobo has been paid from their office on Ikorodu road to Elephant House Alausa where I was asked to open an account with Zenith Bank with all documents, but I was still not paid. I travelled to Abuja office of Labur House with no positive result.  Please kindly help me since this fund had been hanging somewhere since 2004. By now, under normal circumstances, the money would have generated returns for 13 years. Thank you for taking time to read my story.

PENCOM: Good day, sir. Can you please give us clearer details of your issue? Thank you.

 

SOLARIN: I retired from the Federal Ministry of Housing and Urban Development in 2006. I was paid my gratuity in 2008 and later received pension up to July 2010. Since August 2010 till date, I have not received anything.I have sent all required documents to PTAD through their Lagos office. Gladly, PTAD Abuja have been telling me to wait until Lagos verification is done but for how long am I to wait?

PTAD: Dear Mr. Solarin, details of our planned verification exercise of civil service pensioners in Lagos State will be made available to you as soon we finalise arrangements. Be rest assured. However, in order to enable us resolve your complaints; kindly provide us with your full name and bank account details.

HUDU: I am one of Delta Steel staff that was disengaged by the company. I want know when our pension issue  would be cleared by PTAD?

PTAD: Dear Mr. Hudu, PTAD is currently concluding plans to embark on the verification exercise of pensioners of Delta Steel Company tentatively planned to commence in Warri. As soon as we conclude verification, we will begin payment to pensioners who meet the requirements for retirement benefits subject to the availability of funds

UGBEDE: My mother,  late Mrs. Ochala died while in active service on grade level 16 as a chief Assistant Education Officer a year to her retirement with Kogi State Teaching Service Commission in 2014. How do I process her death benefit.

PTAD: Dear Mr. Ugbede, from indications in your complaints, it is possible your late mother was not under the purview of PTAD as your mother died in active service in 2014.To be a state pensioner with federal share, a retiree must have been  in employment before 31st day of March 1976. Kindly refer to PENCOM for your complaint resolution.

LUCAS: My name is Lucas and I am from Ondo State. My complaint is omission of pension since  January  2011. I partook in the 2011 verification exercise of PTAD. Till date, I have not been paid. Also I do not know when another verification will be done in Ondo State. Please assist me from old age agony.

PTAD: Dear Mr. Lucas, it is possible you were verified in 2011 not by PTAD but by the defunct pension office under the Head of Service (HoS). However, we are currently concluding plans to begin the verification of civil service pensioners in Ondo, Osun & Ekiti states respectively. Details will be made available to you as soon as we finalise arrangements, kindly exercise patience.

METU: Through your efforts in November, 2016, I was paid part of the arrears but ridiculously placed on monthly pension of N18,118.21 which I have received up till April 2017. Please intervene in order to correct this anomaly for justice delayed is justice denied. My colleagues who retired in 1992 receive very high pension monthly.

PTAD: Dear Mr. Metu, in order to resolve your complaints, kindly provide us with a duly stamped and signed original bank statement with bank letter-head dating back at least May 2016 till date to enable us ascertain your complaint of  short-payment of monthly pension arrears. Kindly email the above documents to complaints@ptad.gov.ng  or access our pensioner’s complaint submission portal at www.ptad.gov.ng you can also visit any of our zonal offices where complaints can be processed.

ANONYMOUS: Please help me to find out what really is happening in Military Pension Board. It is a year now that they call us to come and do verification in respect of our pensions. They took our personal information, service information pension details and verification details as genuine pensioners but up till  now, nothing is heard from them. Please help and let me remain anonymous.

PENCOM: Sir, you may please direct your enquiry to the Military Pension Board.  Its contact details are as follows: Military Pensions Board, Public Relations Department, Ministry of Defence, Dutse Alhaji – Kubwa, Abuja (Federal Capital Territory) Phone: 07031172384, 08080916302, 08075338283.

MRS OLUYEMISI: My name is Mrs Oluyemisi from Osun State. I retired in July 2015 and I am yet to be paid my benefits. My question is that with two years salary arrears, is it going to be deducted from the lump sum to be giving to us by our PFA.

PENCOM: Good day Madam. Please give us more details in a clearer form to enable us assist you with your complaint. What kind of arrears do you mean? Promotion salary arrears or arrears accumulated due to unpaid salaries? Also provide us with details of your place of employment, PIN and PFA. Thank you.

 

ANONYMOUS: I have double pin numbers.   What can i do?

PENCOM: Good day Sir. Please write a formal complaint to the Commission and address it to the National Pension Commission, Plot 174 Adetokunbo Ademola Crescent, Wuse II, Abuja. Please make sure to attach evidence of registration with both Pension Fund Administrators. Thank you.

ANONYMOUS: Good day, please we need help. We retired from the Federal Government Civil Service. Some of us retired between 2013 and 2017 respectively. We have not received any pension or gratuity. Some of us have died of frustration, while some are sick. We don’t have proper food to eat and we cannot send our children to school and meet other basic needs of life. Thanks. I want to remain Anonymous.

PENCOM: Sir, please provide us with your PIN, place of employment, dates of employment and of retirement for us to ascertain the status of your benefits. Thank you.

SAHEED: Dear Sir/Ma, my name is Saheed. I have part                 of my pension with NSITF/NPF. In my Sterling bank account, I have N87,454.82. Please note that not a single kobo has been paid from their office on Ikorodu road to Elephant House, Alausa, where I was asked to open an account with Zenith Bank with all documents, but I was still not paid. I travelled to Abuja office, Labour House still no show. Please kindly help me since this fund has been hanging somewhere since 2004. By now, under normal circumstances, the money would have generated returns for 13 years. Thank you for taking time to read my story.

PENCOM: Good day Sir. Can you please give us clearer details of your issue? Thank you.

 

ADELEKE: Dear Ma, I have two pen no with two PFAs, Trust fund Pension and ARM Pension. I retired since year 2014 and Trustfund had since paid me my lump sum. ARM PFA only gave me the statement of my account with them, which is less than N300,000 and they told me they are not the one to pay me. Please kindly help me ask them. Who is to pay me? Thanks sir.

 

ARM PENSION: The team confirms that he will be required to write to PENCOM after which they will officially direct us (ARM Pensions) to transfer his balance to Trsutfund. Trustfund will then pay him directly. The reason he has to go through this process is  because, based on regulations, he should have only one RSA account, but in the event there was an error and two accounts were opened, the first account is the controlling account.

He can come to our office for support/guidance regarding the process. If he has any further issues he can reach out to me directly Ethan: 01-2715005 Ext.1030

PENCOM: Good day Sir. You can only receive payments from one PFA. Please write a formal complaint to the Commission, addressing it to the National Pension Commission, Plot 174 Adetokunbo Ademola Crescent, Wuse II, Abuja. Please make sure to attach evidence of registration with both PFAs, in order for PenCom to regularise your details. Thank you.

MRS IFON: My name is Mrs Emana Joseph Ifon. I retired from the National Iron Ore Mining Company, Itakpe. Since Ptad took over our pension scheme, I have not been paid. It is one year and five months – 2015 August to last December. My file number is 377. I did my verification in April, last year, yet, I have not been restored nor paid my pension. Please find out why this is so. Thank you.

   PTAD: Dear Mrs. Ifon, your name was not found on the payroll inherited from National Iron Ore Mining Company, Itape in 2015. The omission from the inherited payroll resulted in your not being paid your monthly pension from August 2015. On receiving  your complaint last month, we processed and payrolled you. You will receive your outstanding pensions from August 2015 to last March  (arrears) in April, this year.

PTAD is yet to conduct a verification for parastatal pensioners. An official announcement will be made for the commencement of parastatal pensioners.

Kindly exercise patience.

 

OJEMEH: I am a retiree of the Federal Ministry of Housing and Urban Development. For over three years, they stopped my pension. I have sent all required documents to the pension office in Abuja, but till date l have not heard from them. Please I need your assistance because l am on sick bed. Thanks.

 PTAD: Dear Mr. Ojemeh, to enable us resolve your complaint, additional information is required. Please provide the following documents: Letter of first appointment, letter of last promotion; letter of retirement; stamped and signed original bank statement on the bank letter head, covering at least six months before complaint or six months prior to retirement (for non-payment of gratuity) to date.

Kindly email these documents to complaints @ptad.gov.ng<mailto: complaints@ptad.gov.ng> or access our pensioner’s complaint submission portal at www.ptad.gov.ng<http://www.ptad.gov.ng.

You may also visit any of our zonal offices where complaints can be processed. For more information contact us toll free on 080-2255-7823 (080-CALL-PTAD).

 

OGUNDELE: I retired in 1995 and received my federal share of pension up till August 2010, when it was stopped without any reason. I visited PTAD in Abuja after several letters. I was asked to submit my documents, which I did about two years ago.

But up till now, I have not received anything from PTAD.

Please help me – Michael Olayiwola Ogundele, Kwara State government retiree.

PTAD: Dear Mr. Ogundele: To enable us resolve your complaint, we need your full name in additional to the following documents: Letter of First appointment, letter of last promotion; letter of retirement; stamped and signed original bank statement on the bank letter head, covering at least six  months before complaint or six months prior to retirement (for non-payment of gratuity) to date.

Kindly email the above document(s)to complaints ptad.gov.ng <mailto:complaints@ ptad.gov.ng> or access our pensioner’s complaint submission portal at www.ptad.gov.ng<http://www.ptad.gov.ng. You may also visit any of our zonal offices where complaints can be processed.

For more information contact us toll free on 080-2255-7823 (080-Call-PTAD).

 

ABBE: I retired in 1999 and received my gratuity 10 years later. Unfortunately, my monthly pension was not paid.

After the 2015 verification, PTAD started paying me my monthly pension from November 2015 till date, but all arrears since 1999 were not addressed/paid.

Kindly assist me. Thanks. God bless – Abbe Wilson Narura. Pensioner Verification No. 1461651242. Nigeria Immigration Service.

 PTAD: Dear Mr. Narun: Kindly provide a stamped and signed original bank statement on the bank letter head, covering your date of retirement to October 2015 to enable us ascertain your complaint of non-payment of monthly pension arrears.

Kindly email the above documents to complaints @ptad.gov.ng<mailto:complaints

@ptad.gov.ng> or access our pensioner’s complaint submission portal at www.ptad.gov.ng<http://www.ptad.gov.ng>

You may also visit any of our zonal offices where complaints can be processed.

For more information contact us toll free on 080-2255-7823 (080-Call-PTAD).

 

OKOYE: My mother, Mrs Okoye’s federal share of pension and gratuity has not been paid since she retired from Anambra State Ministry of Health in 2003.

She has gone for series of verification while complaining of not been paid.

Sometimes, pension officials would call, informing her that she would be paid yet, this was not to be.