Tag: Pension complaints

  • Pension complaints and solutions

    JIMOH: My name is Jimoh. I retired as Head Messenger on grade 4 step 15 from the Nigerian Meteorological Agency on  September 7, 2005. I was verified at the PTAD liaison office, Lagos in August, last year. But I have not been paid my pension since last April.

    Please come to my aid. Thank you.

    PTAD: The pensioner’s benefit has been computed and is awaiting Federal audit’s clearance. He should receive his payment soon. Thank you.

     

    JOHNSON: I, Johnson, wish to complain of the non-payment of my pension since August 2008.  Help appeal to PTAD to check its records and pay the money to alleviate my financial burden.

    PTAD: The pensioner’s pension benefit has been computed and is awaiting Federal audit’s clearance. He should receive his payment soon. Thank you.

    ISAAC: I am a retiree of NTA. I have a problem with payment of my federal share of gratuity and pension since 1996. I have been screened several times in Akwa Ibom State by PTAD. I am dying of starvation, hunger and ill-health. Mr President has really performed in his administration with NTA pensioners. Please come to my aid.

    PTAD: The pensioner’s gratuity will be paid as soon as funds are made available by the Federal Government. Thank you.

     

    ESTHER: My name is Esther. I retired in June 2008, but PTAD is yet to pay my pension, despite being verified since last August. Several pensioners have got theirs. Please help me.

    Meanwhile, well done for your concern over pensioners’matters across board. I acknowledge the competence and diligence of PT AD staff in handling pensioners’ problems.

    PTAD: The pensioner’s complaint is still being processed as the Directorate concludes computation of pension benefits for pensioners verified in the second half of last year. Thank you.

     

    MURITALA: I am of the old pension scheme and my monthly pension is regular. But I am yet to be paid last October and November pension. Please help me.Thank you.

    PTAD: The complainant has been paid for October and November 2018. He has also received his pension payment for December 2018. Thank you.

     

    GHEGHOR: My name is Pius from Benin City. I retired from Bendel State Education Board as Master 2 on SGL O8 Step 5 in March 1986. My monthly federal pension was N7,537.43 and went up to N10,024.70 in 2014. Surprisingly, it was reduced to N6,011.17 in May 2018. Please help, PTAD.

    PTAD: The pensioner was earlier being overpaid and has now been placed on his correct monthly pension. He is advised to provide his bank statement from retirement to date to enable us review his case. Thank you

     

    MRS ADEJUMO: Thank you so much. I have seen my complaint published in The Nation. I hope you will pursue my case to make PTAD address my complaint and settle the seven years’ and seven months’ arrears.

    PTAD : The pensioner is advised to send her complaint, name and account details to complaints@ptad.gov.ng to enable us give a status update on her complaint as no phone number was provided to communicate with her. Thank you.

     

    SHARAYE: My name is Sharaye from Ondo. l was verified by PTAD mobile verification team in June 2018. I discovered that my pension had been on till the beginning of 2018 after the verification till date. Kindly help me as l am old. Thanks.

    PTAD: The pensioner’s pension benefit has been computed and is awaiting Federal audit’s clearance. He should receive his payment soon. Thank you.

     

    OYETAYO: I am Joshua. I retired as Assistant Director since January 13, 1997. I am being paid a regular monthly pension of N3,397 since 2010. I did a verification in August 2017.The situation has not changed. Kindly appeal to PTAD to pay my entitlements.

    PTAD: We could not reach the pensioner via telephone to get his account details to enable us track his complaint. The pensioner is advised to send his complaint, name and account details to enable us advise appropriately. Thank you.

     

  • Pension complaints and solutions

    MUFUTAU: I am Mufutau, a retiree of NICON Insurance. I retired in October 1990 and participated in PTAD verification in October 2017. I was later told that others were paid while mine has not been paid. PTAD claimed my name was not forwarded to them.

    PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six (6) months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    KAWONISE: I am Kawonise. I retired from Federal Ministry of Works and Housing, Lagos. I have not been paid my pension for April and May 2018. Kindly help me out of this problem and save me from hunger. Thank you.

    PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six (6) Months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    FLORENCE: Dear PTAD, thank you for informing me that deduction in my May pension was due to computation correction. But the short payment is more than what was stated. My Federal gratuity too has not been paid since my retirement in 2005. Please I need solution.

    PTAD: Please scan and email your verification slip and supporting documents to complaints@ptad.gov.ng. This will enable us investigate and resolve your complaint. Thank you

     

    OZEGBE: My name is Ozegbe. I am from Delta                  State. I retired on October 15, 2006 as a senior foreman and carpenter on grade level 7 step 8. I did my capturing in 2016. My problem is nonpayment of Federal share since 2006 till date.  Thanks.

    PTAD: Kindly scan and email your verification slip to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    BAIYEGUN: My name is Baiyegun. I am an Ondo State pensioner with Federal share. I was verified by PTAD during the last exercise and captured into their scheme. My financial benefit was supposed to start from January 1, 2002, but to my surprise when I received bank alert for the payment, PTAD only paid me pension for March, April and May 2018. When am I going to receive the arrears of my pensions? Starting from January 1, 2002. Please I am dying.

    PTAD: Please note that PTAD has compiled the names of pensioners for the next batch of pension arrears payment and is waiting for the allocation and release of funds from the Federal Government for this purpose. Thank you.

     

    ALI: My name is Ali and I am from Plateau State. I have not been put on payroll. I am being owed gratuity and accumulated pension arrears. Please come to my rescue.

    PTAD: The Directorate is concluding computation of pension benefits for pensioners in the Northcentral. You will be put on the payroll as soon as this process is complete. Payment of pension arrears will be made when funds are released and allocated by the Federal Government for that purpose. Thank you.

     

    CHARANCI: I did not receive my pension in the month of April and May 2018. Yusuf                             Hassan Charanci.

    PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six (6) months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    NENROT: I was verified in November 2018 by PTAD in Plateau zone. PTAD has not put me on payroll.

    PTAD: PTAD is concluding computation of pension benefits for pensioners in the Northcentral. You will be put on the payroll as soon as this process is complete. Payment of pension arrears will made whe n funds are released and allocated by the Federal Government for that purpose. Thank you.

  • Pension complaints and solutions

    UZOMA: Good day. I am a police retiree and a regular reader of The Nation newspaper. I made a complaint that my pension and gratuity has not been paid since I retired in January 2017. My PFA is Police Pension. I am glad to inform you that I have now been paid. I thank you. Uzoma Dsp rtd.

    THE NATION: The Nation newspaper is happy that you have been paid your pension. Do enjoy your retirement.

     

    BAWA: My name is Bawa. I retired in August 2017 from NSCDC in Kwara State Ilorin. My retirement savings has not been paid to me. This is my 15th month in retirement and I have not received anything from my PFA, Premium Pension Limited

    THE NATION: The Nation will intervene by sending your complaint to Pencom and Premium Pension. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    OGUNLEYE: I will like to make an enquiry about the payment of my lump sum having filled necessary documents some weeks ago with my PFA whom I am yet to get any response from. I retired since  July 15, 2017 with much of harrowing experiences due to paucity of funds. Please, your positive and expedited actions will be appreciated. My children’s education has suffered much setbacks. Thanks a lot.

    THE NATION: The Nation will intervene by sending your complaint to Pencom. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    EKONG: Good day, please I have problem with payment of my federal share of gratuity and pension since 1996. Several verification exercises have been conducted. It is  quite pathetic that I have been screened severally here in Akwa Ibom State. But my gratuity hasn’t been paid since 1996. I am dying of starvation, hunger and ill-health. Mr President has really performed in his administration from all the comment. Please come to my aid. Thank you.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    MRS AJAYI: My name is  Mrs Ajayi.  Well done for your concern on pensioners’ matters across board. I retired on June 31, 2008 with no payment till date despite verification since last year August. Please assist me. Several pensioners have gotten their money. I am a state pensioner with federal share. Thank you.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    MR AJAYI: Dear Omobola, I acknowledged the competence and diligence of PTAD staff in handling the affairs of pensioner’s problem. My complaint is non-payment of gratuity since October 2008.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

    BOLAJI: My name is Bolaji. I am under the old pension scheme and my monthly pension is regular but October and November 2018 has not been paid. Kindly help me to effect payment. Thank you.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    GHEGHOR: I retired from Bendel  State Education Board as Master 2 on SGL O8 Step 5 on March 1, 1986. My monthly federal pension was N7537.43 and went up to N10024.70 in 2014. Surprisingly, it was reduced to N6011.17 in May 2018. Please help with PTAD.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

     

    UDO: I was promoted from ACP(prisons) on CONPASS   level 13 to DCP on CONPASS level 14 on 1/1/2017. The promotion was released after we had attended pre-retirement verification exercise in Calabar on 1/7/2017. I am in Uyo. I applied accordingly through Zonal Pension Office in Calabar on my promotion after verification and to ask them to update my data at Pencom headquarters, Abuja. I personally went to Wuse, Pencom office. I furnish them with all necessary documents. Now I want to be sure that it has been effected. If not, I can go back there. Because I am told if payment is made it could be cumbersome to get the short fall. My name is Udo.

    THE NATION: The Nation will intervene by sending your complaint to Pencom. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

  • Pension complaints and solutions

    ANNONYMOUS: We retired under PENCOM. how can we have access to loan?

    PENCOM PETER: There is no provision for accessing loan from your Retirement Savings Account (RSA).

     

    ASUQUO: Please what advice do you have for us as PENCOM now pays 20 per cent of gratuity? ASUQUO Akwa Ibom.

    PENCOM PETER: The 20 per  cent lump sum has been reversed, the Commission approves not less than 25 per cent as lump sum.

     

    ANNONYMOUS: I retireed on  October 1, 2008. My PFA is Trustfund Pensions. In April 2009, I was paid a lump sum of N6, 305, 247. Half of this amount was posted into my account and the remaining would be with my next of kin. As at December 2016, the statement of my account with Trustfund Pensions read  N3,194,391.37. Those I retired with on the same rank of D.S.P. with other PFA were paid the same amount, but their balance is N4.5 million while mine is decreasing. Please investigate why my money is not growing with Trustfund.

    TRUSTFUND PRISCA: We have reviewed the accounts and computation of the complainant and we state that his RSA account has grown appreciably. As at the date of computation, his RSA balance was N6,408,353.50 out of which he was paid a lumpsum of N3,273,000 and arrears of N126,055.66 leaving a balance of N2,835,953.07 only in his retiree account from which he has been enjoying monthly pension of N25,211.14 from April 2009 to January 2018, after which his pension was enhanced (as a result of significant growth in his account) to N28,363.75 from February 2018 till date.

    The total monthly pension he has received hitherto is N2,945,780.59 which is above his account balance after the payment of his lumpsum and arrears. Despite that, he is still having a total of N3,419,528.91 in his retiree account. Consequently, we affirm that his account has grown significantly.

     

    DADAH: My name is Dadah. I retired on September 1, 2008 as Director level 16 step 9. I have never been placed on federal share pension, nor paid my gratuity. Kindly help me solve this 10-year-old problem.

    PENCOM PETER: All issues that have to do with Federal share fall under the purview of Pension TransitionalAdministrative Directorate(PTAD).

    Please contact PTAD.

     

    PHILIP: Thank you for coming out to rescue police retirees. Police Pension PFA is paying us less and it does not pay on time. Is it compulsory that after retirement, I have to stay between one and two years before my benefits will be ready, even if all documents have been processed six months before retirements? We are coming en masse to Leadway Assurance. I was retired December 1, 2017, up till now no headway. Please l need your advice.

    PENCOM PETER: Lack of release of the accrued rights by the Federal Government is the reason you are yet to be paid your retirement benefits. You will be paid as soon as the accrued rights are released by the government. The last payment made was for those who retired in August, 2017. The Commission will ensure that the Federal Government releases the accrued benefits.

    OYIN: Please, I will retire this month. When will I access my annuity and pensions?

    PENCOM PETER: You are expected to have done the verification and enrolment exercise organised by the Commission at designated centres across the country between July and October 2018.

    If you did, you just wait for the release of your accrued rights. But if you didn’t, you have to come and do it at the Commission’s office in Abuja.

     

    OYE: My name is Oye and I am an ex-staff member of one of the banks. I want to know if pension fund could be used as a collateral for loan in banks.

    PENCOM PETER: Balance in the Retirement Savings Account (RSAs) cannot be used as a collateral.

     

    OLAOGUN: I am OLAOGUN.  I retired on November 11, 2017. When will my account be credited? Also any help to access at least N200,000 to use in paying school fees and feeding while it is deducted later? Please your help is needed urgently.

    PENCOM PETER: Your account will be credited as soon as the Federal Government releases your accrued rights benefits. The last payment was made on August 2017. The funds in your RSA are for pensions. Consequently, you cannot access any amount for school fees or feeding.

     

    ANNONYMOUS: Please, I have a question on my pension. It is: Can someone collect his gratuity when he, as staff member of the local government resigned and joined the state government without demanding the pension but gratuity.

    PENCOM PETER: Gratuity depends on the employer and as such we advise you to contact your state or local government pension office. Thank You.

     

     

    JAPHET: Please, help me to ensure that Sigma Pensions transfers my pension to annuity. I                                  have requested and on both occasions, I have been denied. The first time was on May 7, 2018 and second time was last July 24. I was told  that they were awaiting PenCom’s approval.

    PENCOM PETER: The Commission has already communicated approval to Sigma Pension for your movement from PW to annuity since August 14, 2018 under batch eight. Please contact Sigma Pension.

  • Pension complaints and solutions

    FLORENCE: Dear PTAD, thank you for informing me that deduction in my May pension was due to computation correction. But the short payment is more than what it has stated. My Federal gratuity too has not been paid since my retirement in 2005. Please I need solution.

    PTAD: Please scan and email your verification slip and supporting documents to complaints@ptad.gov.ng. This will enable us investigate and resolve your complaint. Thank you

     

    OZEGBE: My name is Ozegbe. I retired on October 15 2006 as  senior foreman carpenter on grade level 7 step 8. I did my capturing in 2016. My problem is nonpayment of federal share since 2006 till date. Thanks

    PTAD: Kindly scan and email your verification slip to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    KAWONISE: I am Kawonise. I retired from Federal Ministry of Works and Housing, Lagos. I have not been paid my pension for April and May 2018. Kindly help me out of this problem and save me from hunger. Thank you.

    PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement, covering at least six (6) months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    BAIYEGUN: My name is Baiyegun, I am an Ondo State pensioner with Federal share. I was verified by the PTAD during the last exercise and captured into their scheme. My financial benefit was supposed to start from January 1, 2002 but to my surprise when I received bank alert for the payment, the PTAD only paid me for March, April and May 2018. When am I going to receive the arrears of my pensions, starting from January 1, 2002? Please I am dying.

    PTAD: Please note that PTAD has compiled the list of pensioners for the next batch of pension arrears payment and is waiting for the allocation and release of funds from the Federal Government for this purpose. Thank you.

     

    ALI: My name is Ali; I am from Plateau State. I have not been put on payroll. I am being owed gratuity and accumulated pension arrears. Please come to my rescue.

    PTAD is concluding computation of pension benefits for pensioners in Northcentral. You will be put on the payroll as soon as this process is complete. Payment of pension arrears will make when funds are released and allocated by the Federal Government for that purpose. Thank you.

     

    MUFUTAU: I am Mufutau, a retiree of NICON Insurance in October 1990. I participated in PTAD verification in October 2017. I was later told that others were paid while mine has not been paid. PTAD claims my name was not forwarded to them.

    PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six (6) months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    CHARANCI: I did not receive my pension in the month of April and May 2018. Yusuf Hassan Charanci.

    PTAD: Kindly scan and email your verification slip as well as your duly signed and stamped bank statement covering at least six (6) months before complaint to complaints@ptad.gov.ng to enable us investigate and resolve your complaint. Thank you.

     

    NENROT: I have been verified since November 2018 by PTAD in Plateau zone. PTAD has not put me on payroll.

    PTAD is concluding computation of pension benefits for pensioners in Northcentral. You will be put on the payroll as soon as this process is complete. Payment of pension arrears will be made when  funds are released and allocated by the Federal Government for that purpose. Thank you.

    ALI: My name is Mike. I will like to remind you of my late father’s pension increment arrears. He is retired inspector Ali and he retired in Benue State. I look forward to hearing from you.

    THE NATION will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

    ADEJUMO: My name is Adejumo from Ibadan Oyo State. I am a Federal pensioner. I am being owed seven years and seven months’ arrears of pension from March 2003 to August 2010. I retired in February 2003 after 35 years of service with the Federal Ministry of Defence as a Senior Typist Grade 1 on GL 8 step 8. I started to get my pension from October 2010 and I am still receiving. On October 17, 2017, when I appeared for verification at International Conference Centre University of Ibadan, I presented my complaint with relevant documents, including bank statements from 2003 to 2017 to show clearly that I didn’t receive pension during the period of claim. I attended verification exercise on 17th October 2017 and was issued pensioner’s verification acknowledgement form. Please help me find out what is happening to my case.

     

    THE NATION: will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    EMMANUEL: My name is Emmanuel the son of late James. I have an issue on the pension of my late father who pass away on 13 March 2015. I have paid the amount they ask us to pay and also submitted all the necessary documents required. But we have not receive any massage about his pension. Please help us.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

  • Pension complaints and solutions

    EkongGood day, my name is Ekong.I have problem with the payment of my federal share of gratuity and pension since 1996. I have done several verification exercises

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    ODUKOGA:  Iam Odukoga. I was retired in 2006 after serving 35 years in Federal Ministry of Finance and was only paid my gratuity. l have not been paid monthly pension. l was verified in September 2017 by PTAD, cleared and captured in their scheme. Please save me from hunger.Kindly help me so that l can be placed on monthly pension and my pension arrears paid from July 2006. Waiting to hear from you soonest.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    MRS. EKPENYONG: I am 88 years of age and a widow with very serious sight and other health challenges which require   very urgent and regular medical attention. I cannot access the said medical treatment due to lack of funds, hence, my appeal and prayer to your humane disposition. I need your help regarding the arrears of short-payment of my monthly pension allowance for 14 years [2003-2016]. I retired from Ministry of Health, Cross River as a midwife tutor. Kindly help me fast-track the process to enable me get paid urgently so that I can regain my health.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    OLORUNWO: My name is Johnson. I wish to complain to the Executive Secretary of PTAD that my pension  since August, 2008 is yet to be paid till date. Kindly check your records and make the said amount payable to alleviate my financial burden. Thanks

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    EKWO: My name is Ekwo, I retired from Federal Girls College Abuluma Port Harcourt, Rivers State in 2000. They only paid three months in year 2018.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    JIDDA: I am Jidda, the son and NOK to the late Marwa. My father was a member staff of the defunct PHCN who died in 2007. Since then nothing has been done about the benefits. In 2016, we went for a verification conducted by BPE. Some NOKs like me have received their entitlement. But I did not receive any statutory benefit.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    OYETAYO: My name is Oyetayo, I retired in 1997 as an Assistant Director and was paid my gratuity and pension up to 2010. Since then what I receive monthly is less than N4000. I partook in the verification conducted in Osogbo, Osun State in August 2017 but PTAD continues to send me N3,997 naira monthly. Kindly intervene. I am in a fix. I do not know what to make of this. Kindly help me. Thank you.

    THE NATION: The Nation will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    UZOMA: Good day. I am a police retiree and a regular reader of The Nation newspaper. I retired in January 2017 without pension and gratuity. My PFA is Police Pension. Please I need my pension to cushion the adverse economic effect on me. Uzoma Dsp Rtd.

    THE NATION: The Nation will intervene by sending your complaint to PENCOM and Police PFA. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

  • Pension complaints and solutions

    HUSSAINI: My name is Hussaini, I retired in July 1, 2007 with the rank of an Assistant Superintendent of Police (ASP) 1 grade level 9 step 5. I did my screening with PENCOM in October 2008 and all documents indicated my level and steps. In September 2009, I was paid a lump sum of N2.3 million and arrears of monthly N9,577.13 from July to September. I do not know the total amount paid before the said amount was credited to my account. I wrote and submitted a complaint letter to Pencom in October 2010, but got no response. I sent a reminder to Pencom, but still no response. I have been on N9,577.13 up to date unlike my mates, who have participated in the recent verification exercise and who have had both their enlistment promotion and monthly pension increased.

    PENCOM: Please send us your PIN number to enable us investigate your complaint.

     

    EMMANUEL: My name is Emmanuel and my brother’s name is Lucky. My father is Ephiram. He retired on April 27, 2016. He died on May 8, 2017 after he retired as a police officer in Calabar, Cross River State. But the police man in-charge of police pension here in Port Hacourt, River State asked us to go and collect approval from the Court in Calabar, which we did. But since last year, we have not heard anything. Please, help me and my brother we have nobody.

    PENCOM: Please furnish us with additional information such as the deceased PIN number to enable us give you an updated information.

     

    UMAR: I have retired from Nigerian Prison Service voluntary after serving for 30 years. I attended my workshop with PenCom in Gombe State. From 21/7/2016 up to date, I was not paid. Why?

    PENCOM: Please provide us with additional information such as your PIN number and your PFA.

     

    Alfa: Sir, I am a member of staff of NTA with Pen 100327455777. IPPIS erroneously remitted my contributions between March to December 2012 to NLPC PFA instead of PAl, NLPC even admitted in their report dated 21/02/2014, but refused to remit my money to PAL. I wrote several letters to Pencom, but no response. Please use your platform for me. Thanks.

    PENCOM: You should forward your complaints to IPPIS for appropriate action.

     

    Ekong: Good day, my name is Ekong. I have a problem with the payment of my Federal share of gratuity and pension since 1996. I have done several verification exercises

    THE NATION: The paper will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    ODUKOGA: Please save me                 from hunger. l am Odukoga. I was retired in 2006, after servicing for 35 years in the Federal Ministry of Finance and was only paid my gratuity. l have not been paid any monthly pension. l was verified in September 2017 by PTAD, cleared and captured in their scheme. Kindly help me so that l can be placed on monthly pension and my pension arrears paid from July 2006. Waiting to hear from you soonest.

    THE NATION: The paper will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    Mrs. Ekpenyong: I am  a n88 year-old  widow with very serious sight and other health challenges, which require very urgent and regular medical attention. I cannot access the said medical treatment due to lack of funds hence, my appeal and prayer to your humane disposition. I need your help regarding the arrears of short-payment of my monthly pension allowance for 14 years (2003-2016). I retired from Ministry of Health, Cross River State as a midwife tutor. Kindly help me fast-track the process to enable me get paid urgently so that I can regain my health. Mrs. Ekpenyong.

    THE NATION: The paper will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    OLORUNWO: My name is Johnson. I wish to complain to PTAD Executive Secretary that my pension since August, 2008 is yet to be paid till date. Kindly check your records and make the said amount payable to alleviate my financial burden. Thanks

    THE NATION: The paper will intervene by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

  • Pension complaints and solutions

    DADAH: My name is Dadah. I retired on September 1, 2008 as a Director on level 16 step 9. I have never been placed on federal share pension, nor paid my gratuity. Kindly help me solve this 10-year-old problem and God will surely bless you.

    PENCOM : All issues that have to do with Federal share fall under the purview of Pension Transitional Administrative Directorate(PTAD). Accordingly, we advise you to contact PTAD.

     

    PHILIP: Thank you for coming out to rescue police retirees. Police Pension PFA is paying us less and has refused to pay on time. Is it compulsory that after retirement, I have to stay between one to two years before my benefits will be ready, even if all documents have been processed six months before retirements? We are coming enmasse to Leadway Assurance. I was retired on December 1, 2017, up till now no headway. Please l need your advice.

    PENCOM: Lack of release of the accrued rights by the Federal Government is the reason you are yet to be paid your retirement benefits. You will be paid as soon as the accrued rights are released by the Federal Government. The last payment made was for those who retired in August, 2017. The Commission is working hard to ensure that the government releases the accrued benefits.

     

    TOYIN: Please, I will retire in January 2019, when will I be able to access annuity and pensions?

    PENCOM: You are expected to have done the verification and enrolment exercise organised by the Commission at designated centres across the country between July and October, 2018. If you did, just wait for the release of your accrued rights. But if you didn’t you have to come and do it at  the Commission in Abuja.

     

    ANONYMOUS: We retired under PENCOM how can we have access loan?

    PENCOM: There is no provision for accessing loan from your Retirement Savings Account (RSA).

    OYE: My name is Oye and I am an ex staff of one of Nigeria banks. I want to know if pension fund could be used as a collateral for loan in banks.

    PENCOM: Balance in the Retirement Savings Account RSAs cannot be used as a collateral for loan.

     

    OLAOGUN: I am OLAOGUN. I retired on November 11, 2017. When is my account likely to be credited? Also, any help to access at least N200,000 to use in paying school fees and feeding while it is deducted later. Please your help is needed urgently. God Bless you.

    PENCOM: Your account will be credited as soon as the Federal Government releases your accrued rights benefits. The last payment made was for August 2017 retirees. The funds in your RSA are strictly for pensions. Consequently, you cannot access any amount for school fees or feeding.

     

    ANONYMOUS:  Please, I have a question that is worrying me concerning pension, which is about gratitu money. The Question thus: Can someone demand to collect his gratitude money when such person as staff under the services of the Local government resigned and then joined the state as a new staff without him demanding for the pension but gratuity money.

    PENCOM: Gratuity depends on employer and as such, we advise you to contact your state or local government pension office for appropriate advice. Thank You.

     

    ASUQUO: Good day Ma, please what advice do you have for us as PENCOM now pay 20 per cent of gratuity? ASUQUO Akwa Ibom, thanks.

    PENCOM: The 20 per cent lump sum has been reversed, the Commission currently approves not less than 25 per cent as lump sum.

     

    JAPHET: Please, help me to ensure that Sigma Pensions transfers my pension to annuity. I have requested twice this year and on both occasions, I have been denied. The first time was on May 7 and second time was on July 24. All I was told is that they are waiting for approval from PenCom. Thank you.

    PENCOM: The Commission has already communicated approval to Sigma Pension for your movement from PW to Annuity since August 14, 2018 under batch 8. Please contact Sigma Pension accordingly.

  • Pension complaints and solutions

    ANNONYMOUS: Good day, thank you for the great job you are doing for Nigerian pensioners through your column on pension solutions in The Nation newspaper on Wednesdays. I retired from National Orientation Agency (NOA) Osun State on June 4 2015. I had earlier, on  March 2, 2018, sent you details on my complaints on short payment of my retirement benefits via Messenger. But I am yet to get a response from PenCom. Please note that of all those who retired from NOA Osun State from levels 10 to 15, I am the least paid both in lump sum and monthly payment. It’s quite saddening and frustrating. I have gone to Trustfund but they insisted on acting on PenCom approval for me. A level 10 officer got N2.3 million lump sum, N41,000 monthly. I got N1.3 million and N34,973 monthly. We were all employed in 1988. Please I still rely on you for assistance on solution to my short payment. Thanks

     

    PENCOM PETER: Under the CPS, the amount of monthly pension is dependent on variables such as; age at retirement, balance on your RSA, final salary, total annual emolument and promotions.

     

    TRUSTFUND PRISCA: We        have carefully reviewed the accounts and computation of the customers and we found that his benefit was correctly computed, using the statutory variables which includes RSA balance, annual total emolument (ATE), age at retirement and gender in determining the benefits he was entitled to. The use of the above variables culminated to a maximum lump sum payable of 25 per cent (N1,379,036.21) of his RSA balance which stood at  N5,516,144.84. However, a review of his statement showed that an additional remittance was made into his account in 2017. We contacted him to make request for additional benefit which he did and we have sent it to PenCom for approval on November 5, 2018.

     

    AIYESIMI: Good day Omobola, I am a retired po lice officer. Please help me appeal to PenCom to approve Leadway to pay me my benefit. I have been suffering for the past three years. PenCom should urgently attend to Leadway so that they can pay me. Please do not let me die of hunger.

     

    ANNONYMOUS: I am a retiree of Nigeria Police Force. I retired on October 1, 2008. My PFA is Trustfund Pensions. In April 2009, I was paid a lump sum of N6, 305, 247. 13. Half of this amount will be posted into my account and the remaining half will be with them growing for my next of kin. As at December 2016, the statement of my account with Trustfund Pensions read as N3,194,391.37. Those I retired with on the same rank of D.S.P with other PFA are paid same amount but their balance is N4.5 million while mine is decreasing. Please help me out and investigate why my money is not growing with Trustfund.

    TRUSTFUND RISCA: We have carefully reviewed the accounts and computation of the complainant and we state that his RSA account have grown appreciably. As at the date of computation, his RSA balance was N6,408,353.50 out of which he was paid a lumpsum of N3,273,000.00 and arrears of N126,055.66, leaving a balance of N2,835,953.07 only in his retiree account from which he has been enjoying monthly pension of N25,211.14 from April 2009 to January 2018 after which his pension was enhanced (as a result of significant growth in his account) to N28,363.75 from February 2018 till date. The total monthly pension he has received hitherto is N2,945,780.59 which is above his account balance after the payment of his lumpsum and arrears. Despite that, he is still having a total of N3,419,528.91 in his retiree account. Consequently, we affirm that his account has grown significantly.

     

    AKPAN: Thank you for com   ing out to rescue police retirees. The police pensions are paying us less and refuse to pay on time. Is it compulsory that after retirement, one will stay between one to two years before her benefits will be ready, even if you have processed all your documents six months before retirements?

    We are coming en mass to Leadway Assurance company. I was retired on December 1, 2017, up till now no headway. Please l need your advice.

     

    PENCOM PETER:  Lack of release of the accrued rights  by the Federal Government is the reason why you are yet to be paid your retirement benefits.

    You will be paid as soon as the accrued rights are released by the Federal Govt. The last payment made was for those who retired in August, 2017.

    The Commission is working hard to ensure that the Federal Government  releases the accrued benefits.

     

  • Pension complaints and solutions

    AIYESIMI: Good day Omobola, I am a retired police officer. Please help me to appeal to PenCom to approve Leadway to pay me my benefit. I have been suffering for the past three years. PenCom should urgently attend to Leadway so that they can pay me. Please do not let me die of hunger.

     

    LEADWAY AIYEDUN: Dear Aiyesimi, cases like these are actually dependent on PENCOM. Do you have contact details of the client?

     

    ANNONYMOUS: I am a retiree of the Nigerian Police Force. I retired on October 1, 2008. My PFA is Trustfund Pensions. In April 2009, I was paid a lump sum of N6, 305, 247. 13. Half of this amount will be posted into my account and the remaining half will be with them growing for my next of kin. As at December 2016, the statement of my account with Trustfund Pensions read as N3,194,391.37. Those I retired with on the same rank of D.S.P with other PFA are paid same amount but their their balance is N4.5 million while mine is decreasing. Please help me out and investigate why my money is not growing with Trustfund.

    TRUSTFUND PRISCA: Dear Sir, we will revert to you soon.

     

    OGUNFOLAJU: Good day Madam, thank you for the great job you are doing for Nigerian pensioners vide your column on pension solutions in The Nation Newspaper on Wednesdays. I am Ogunfolaju. I retired from National Orientation Agency (Osun State) on June 4, 2015. I had earlier, on March 2, this year sent you details on my complaints on short payment of my retirement benefits. Big thanks for I am sure you would have taken action on it. However, I am yet to get a response from PenCom. Please note that out of all those who retired from NOA Osun State from Levels 10 to 15, I am the least paid both in lump sum and monthly payment. It’s quite saddening and frustrating. I went to Trustfund office. A level 10 officer got N2.3 million lump sum and N41,000 monthly pension while I got N1.3 million and N34,973 monthly. We were all employed in 1988. Please I still rely on you for assistance on solution to my short payment. Thanks

    TRUSTFUND PRISCA: Dear Sir, we will revert to you soon.

     

    JAPHET: Please, help me to ensure that Sigma Pensions trans-fers my pension to annuity. I have requested twice this year and on both occasions, I have been denied. The first time was on May 7 and second time was on July 24. All I was told is that they are waiting for approval from PenCom. Thank you.

     

    SIGMA FATIMA: Please be informed that the client in question has since been paid and has also confirmed receipt. Be assured of our best and loyal services always.

     

    LAWAL: I was verified by PTAD in November, 2015 in Katsina after complaints of not being on payroll and no pension arrears. I was asked to bring evidence of bank statement, which was done since 2017 through PTAD Kano and delivered to PTAD Abuja without any result. I complained again and it was discovered that they have no vital documents and I re-submited my documents. Please PTAD place me on payroll and pay my arrears.

    THE NATION: The Nation has intervened by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    UMORU: I am very grateful to you for all your assistance that has yielded good result from PTAD that has placed me on full payment since June 2018 from short payment since 2010. PTAD is still owing me full salary from Oct. 2007 to May 2008 when we were not paid by hand nor through the bank; because we were not in commercial banks.

    I shall be grateful if you can help to press PTAD once more to pay me the arrears to enable me take care of my deplorable health, which the Doctor says is in danger as I have prostate cancer due for operation.

    THE NATION: The Nation has intervened by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.

     

    MICHAEL: Dear Omobola, kindly help us Federal pensioners to find out from the Head of Service and PTAD why the delay in paying us the balance of our 33 per cent pension for 13 months. The national budget was passed and signed since June and we are now in September. The issue of lack of fund should not be an excuse again. Thank you.

    THE NATION: The Nation has intervened by sending your complaint to PTAD. Do watch out for the newspaper publication next Wednesday for a response from the PTAD and subsequently every week for pension news.