Tag: PTAD

The Pension Transitional Arrangement Directorate (PTAD) has completed the payment of N3.9billion arrears to 91,146 eligible pensioners under the Defined Benefit Scheme (DBS)., the Executive Secretary , Tolulope Odunaiya, has said.

This payment according to her, is part of the N32,000 increment approved by President Bola Ahmed Tinubu.

Odunaiya reaffirmed the Federal Government’s commitment to settling outstanding arrears and improving Pensioners’ welfare under the Renewed Hope Agenda of President Tinubu.

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Giving a breakdown of payment in a statement made available to journalists, she stated  that N1.9 billion was paid to 59,865 pensioners under Parastatals Pension Department while N830 million was paid to 12,976 Pensioners under Civil Service Pension Department

She disclosed that 9,689pensioners under Police Pension Department received N620 million while 8,616 pensioners under Customs, Immigration, and Prisons Pension Department received N551million.

TSWANYA: Good day, I retired on September 21, 1993. Recently, N8000 is deducted from my monthly pension. I was receiving N17000 before but I now receive N17000 since January till date. Why is this so? Kindly help me.

ADEPITE: Good day. My name is Adepite. I have two pension accounts. The first one is with Stanbic IBTC Pension which I opened when I was still working with NIP0ST. The second account is with Leadway Pensure which I opened after I left NIPOST for Local Government Service. I recently wanted to merge the two accounts but was told it has already been done since I am not allowed to have two pensions. I just want to know if this is true as I will be exiting service soon.

DANIYAN: Dear Omobola, I lost contact with PTAD due to my absence during their first screening transition in 2018. I will like to be reinstated. I need your advice and assistance. Kindly let me know what to do.

ALEXANDER: Dear Omobola, my name is Alexander. I am a retiree of Power Holding Company Nigeria. My complaint is about the wrong placement of my incremental steps for corrections. After the computation exercise by PTAD in 2023, I discovered in my career table that l was wrongly placed on grade level 08/step/11 instead of my correct retirement grade level 08/step/13. However, I received call on July 30 from PTAD and they requested that I should send evidence of document to support my claim, which I did. It is the third month running and no changes have been made.

OLADIPO: Good day, my name is Oladipo. One of our members from Ado Ekiti who is a Nitel/Mtel pensioner said that he didn’t receive his July monthly pension. We asked him to go and do his ‘I am Alive’ which he did last week. What can we do?

LIASU: Dear Omobola, my name is Liasu. Please help me to look into my pension issue. I am sick and I need my pension to be paid so that I can treat myself medically.

CHIEF BAIYEGUN: Hello Omobola, I am Chief Baiyegun. I am an Ondo State pensioner with federal share. This is a ‘Save my Soul’ call to PTAD because I have no other hope. I will like to remind you that I have not received my token pension for the month of March. The late payment of my monthly pension is now becoming a regular occurrence and this is having a negative effect on the good image of the establishment. Please look into my matter.

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FOLAGBADE: Good day, my name is Folagbade. I am a state pensioner with federal share. I have not been paid my NSIWC 2024  pension increment arrears while my colleagues have received theirs. Is PTAD paying in batches.? Please help me.

OSUWA: Hello, this is a remainder on short payment in my monthly pension. My mates are collecting N30,000 and above but I continue to receive less than N27,000. Kindly help me correct this.

ENGR. DADA: Good day, I write on behalf of Engr. DADA. I have been forwarding his details to our union in Abuja without a response. Presently he is our Chairman for Ekiti State Nitel/Mtel Pensioner’s Association. His September 2019 pension is omitted. We can send his statement of Account for the period to you. We need your reply and solution. Also, for nearly one week now, some of our members are trying to do their ‘I am Alive’ verification but they are not able to.

THE NATION: The Newspaper will intervene by sending your complaint to PTAD. Therefore, TSWANYA, ADEPITE, DANIYAN, ALEXANDER, OLADIPO, LIASU, CHIEF BAIYEGUN, FOLAGBADE, OSUWA and ENGR. DADA should watch out for the pension page on Wednesdays for response from PTAD and subsequently every Wednesday for pension news.

The Pension Transitional Arrangement Directorate (PTAD) has continued to strengthen Nigeria’s Defined Benefit Scheme (DBS), delivering critical reforms that enhance transparency, accountability, and dignity for federal pensioners, The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Tolulope Odunaiya has said.

Odunaiya, in a statement, said since its establishment in 2014 under the Pension Reform Act, PTAD has made measurable progress in streamlining pension administration for retirees of the Civil Service, Police, Customs, Immigration, Prisons, and Parastatals.

Speaking on the milestone achievements of the Directorate, she said they have recorded huge success in biometric verification and pension payroll clean-up and digitisation of pension records.

She also said that they have ensured regular pension payments.

She said: “Through nationwide verification and the recent “I Am Alive” digital confirmation platform, PTAD has eliminated fake pensioners, saving the government billions and ensuring pensions go to the rightful beneficiaries.

“PTAD has digitised millions of legacy records, enabling more efficient tracking, validation, and complaint resolution. Similarly, monthly pensions are now paid promptly and consistently, an improvement that has restored confidence and stability among retirees.

“PTAD remains committed to its mandate, serving Nigeria’s pensioners with transparency, compassion, and efficiency. With stronger inter-agency collaboration, improved funding, and expanded outreach, the directorate is poised to deepen pension security and deliver greater peace of mind to retirees nationwide”, she noted.

Odunaiya stressed that PTAD has marked a significant milestone-10 years of revolutionising Nigeria’s public sector pension administrative system.

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“Established in 2013, PTAD was tasked with consolidating and managing pensions under the DBS for pensioners who retired on or before June 30, 2007 and did not transit to the Contributory Pension scheme. When the Directorate was created, it inherited a host of challenges that had long plagued the legacy pension offices.

“These offices, comprising the Police, Customs, Immigration, Prisons, and the Civil Service, as well as the Boards of Trustees of Treasury funded Parastatals, Universities and Research Institutions and Agencies, were historically managed in a fragmented, inefficient, and underfunded manner. By 2004, this mismanagement had culminated in pension liabilities exceeding N2 trillion.

“Additionally, there was no formal database of pensioners’ records, and reports of ghost beneficiaries, coupled with widespread allegations of fraud, further compounded the dysfunction within these offices.

“Since its establishment, the Directorate has addressed these challenges and transformed the management of the DBS in a number of significant ways”, she added.

My husband is your pensioner, and he has just passed away. The bank has refused to allow me withdraw money from his account. How can I access his pension and outstanding benefits, if any?

The Next of Kin is to write and forward notification of death to the office addressed to the Executive Secretary and attention the Director of the relevant Department. The notification should be accompanied by all the relevant documents listed under Question 11 above. The Directorate will write the bank if need be, to release any money accrued to the deceased pensioner(if he is statutorily entitled to same) and outstanding benefit to the deceased Next of Kin will be computed and paid.

When are you going to start the ‘In-House’ verification in the Zonal offices?

Plans are under way to extend the in-house verification to other zonal offices but you can be verified in our Abuja and Lagos offices at the moment.

What is the period of bank statement needed for verification?

Duly stamped and signed NUBAN Bank statement on the Bank letterhead from period of retirement or date from which complaint was made till date. Where there is no complaint, bank statement for the last six months should be provided.

Can a sick or bed ridden pensioner be verified?

Yes. PTAD undertakes mobile verification to homes and hospitals to verify sick and bedridden pensioners who are unable to physically come to our verification centres. To qualify for mobile verification, the pensioner should send proof of incapacity either through a medical report from a recognized government hospital or a picture showing the state or condition of the pensioner.

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The following categories of pensioners qualify for mobile verification – Technically ill Pensioners; Very old and weak Pensioners; and Infirmed Pensioners.

When will your office organise another verification? Some of us were last verified since 2015

The Directorate has completed field verification for all pension Departments which is a one – off exercise. The plan is to conduct “I AM ALIVE” verification in the nearest future. Pensioners will be communicated when this will be conducted and the procedure that it will take.

What are the likely reasons why a pensioner can be taken off the payroll?

The reasons why a pensioner will be removed from the payroll are –Inconsistent or incomplete employment records; Inconsistent or incomplete bank details; Consistent failure of person’s payment for three months; An over payment of Monthly Pension is discovered; Non verification during the verification exercise because the pensioner is not eligible; Lack of BVN number; and Receipt of Death Notification. NOK attain the age of 18 years (Death in active Service in line with the provisions of section 6 of Pension Decree 102 of 1979)

When will I receive my monthly pension arrears?

The Directorate is treasury funded. We wait for releases from the Government and the arrears is paid in batches subject to availability of fund. Once a pensioner is sure that he has submitted all relevant documents, arrears will be paid on completion of the processes and fund is available.

KOLADE: Dear Omobola, my name is Kolade. Kindly look into the issue of N32,000 minimum wage for us who are still on old pension payment.

PTAD: Dear Kolade, Please be informed that the N32,000 increment will be paid to every pensioner except for some agencies like PHCN, Peoples Bank, NICON Insurance, Nigerian Reinsurance, NITEL, PTI AND Assurance Bank.  Thank you.

SAMSON: Good day, I am Samson. I am an Ondo State pensioner with federal share. I will like to remind PTAD that I have not received my pension for the month. The late payment of my monthly pension is now becoming a regular occurrence and this is having a negative effect  on the good image of PTAD. Kindly make amends.

PTAD: Dear Mr. Samson, please be informed that you’re currently on our payroll and you have been paid. Kindly go to your bank and get your bank statement from April 2025 to date. Thank you.

MICHAEL: Dear Omobola, while I commend PTAD for additional token added to my money in my April, 2025 pension, I wish to implore The Nation newspaper to request PTAD to kindly do the needful on nonpayment of my gratuity in which I complained severally but to no avail. Thanks for your good work. PTAD: Dear Mr. PTAD: Micheal, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

SAMUEL: Good day, my name is Samuel. I retired on grade level 9, step 5. My monthly pension is N17000 but has been reduced to N9000. Please I will like to know why. I am alive.

PTAD: Dear Mr. Samuel, please note, according to the record available to us you’re on your rightful pension payment. And for your gratuity from our record, your retirement date was 21/9/1993. Therefore, your gratuity should be paid or has been paid by the state government. However, you can scan and send your bank statement six months before your retirement to date to enable us to investigate and respond further. Thank you

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OSUWA: Good day, my name is Osuwa. This is in relation  to short payment in my monthly pension. My mates are receiving N30,000 and more but I continue to receive less than N27,000. Kindly help me to correct this.

PTAD: Dear Mr. Osuwa, kindly be informed, based on the documents you provided during verification you retired on grade level 8 step 5 and structure HAPSS2003 and you’re on your rightful pension payment.

ADEREMI: Dear Omobola, my name is Aderemi. The reply of PTAD to my complaint which was published on the March 12, 2O25 was correct. Truly PTAD called me and asked me of my account details.

 The person that called me said that the account did not show my name. He also ask for some other information but I was unable to as my documents were not with me and I didn’t know them offhand. He promised to call the next day but he has not called back.

PTAD: Dear Mr, Aderami, Kindly note that we placed several calls to you, but were unable to get through as your phone was not answered. You can reach us via 02094621700 for clarification and resolution. Thank you.

ANNONYMOUS: Good day, please, save my soul. I have no other hope. I have not received my pension. The late payment of my monthly pension is now becoming a regular occurrence and this is not good for PTAD’s image.

PTAD: Dear PTAD PENSIONER, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

AHMED: Good day, my name is Ahmed. I retired from NIWA in 2007, my complains are I haven’t received any of the arrears paid to some of the pensioners ranging from the 24 per cent and the N32,000 arrears. I was told my name fell on the second batch since August 2024. Kindly help me out

PTAD: Dear Mr. Ahmed, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

ANONYMOUS: I have no other option than to continue to complain of deduction of my pension allowance sum of #9000, since September last year.  Please use your office to rescue me from this situation l have written several times for correction to no avail why?

PTAD: Dear PTAD pensioner, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. However, note that PTAD obtained a directive for the re-implementation of the CPA based on grade level in line with the clarification from the NSIWC before implementing the new 20 per cent and 28per cent increment as applicable. The CPA which was as a result of the minimum wage approval in April 2019 was implemented in May 2021 based on pay-band application with subsequent payment of 24 months arrears covering from April 2019 to April 2021. It is, therefore, instructive to mention that arrears reconciliation arising from the re-implementation of the CPA based on grade level is set aside pending further directive.

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The clarification from the NSIWC which revised the implementation of the CPA to Grade level was taken into cogni NAICOM, FRSC, NHIA Partner on Road Safety, NIIRA 2025 sance and accordingly implemented on the payroll before the application of the new pension increment of 20-28per cent as applicable which will take effect from September 2024.

Further to the above, the Executive Secretary gave directive to pay the 20per cent / 28per cent pension increment arrears to only the pensioners whose monthly pension have been correctly computed and implemented as per the August payroll. In line with the directive of the Executive Secretary, the Department reviewed the August 2024 pension payroll to ascertain that only pensioners who are on their correctly computed monthly pension are paid the 20 – 28per cent pension increment arrears and thereafter identified and excluded the following categories of pensioners:

•Pensioners on the payroll with inherited monthly pension and whose monthly pension entitlement is yet to be computed to date;

•Pensioners on the payroll with inherited monthly pension but whose monthly pension entitlement have been computed but not yet implemented;

•Pensioners on the payroll with monthly pension figure that appears to be higher than the maximum monthly pension for their Grade Level.

Thank you.

Losing a loved one is hard enough but dealing with paperwork shouldn’t make it harder.

This is why understanding who a Next-of-Kin (NOK) is and how to complete verification is so important. PTAD’s verification process ensures pension benefits go directly to the rightful person without stress.

In this report, PTAD explains everything you need to know about NOK verification, the documents required, and how to handle special cases like being abroad or unfit to travel.

Who is a Next of Kin (NOK)?

A Next-of-Kin (NOK) is the individual chosen by the principal to inherit his or her entitlement in the event of his/her death. The NOK could be the child, wife, brother, parent, friend or any relation of the deceased,   selected by the deceased while he/she was alive.

If there are more than one NOK, do we all need to be present for verification?

Yes. You all need to be present as NOKs. Verification can only be successful and recognised when all NOKs are present in compliance to the will of the deceased pensioner.

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What are the documents needed for NOK verification?

Depending on the department, documents required for verification of NOKs varies. Here is the list of documents required; Letter/Gazette of 1st appointment/Letter of Enlistment; Letter/Gazette of 1st Confirmation of Appointment; Letter/Gazette of Last promotion; Approved Letter of Retirement/Disengagement.; Severance Pay Slip (Disengaged Retirees Only); Evidence of payment of Gratuity; Computation Sheet stamped and signed by the State Auditor General ( for State pensioners with Federal Shares only); and Death Certificate of the Deceased from a Government recognised hospital or National Population Commission.

Others are Letter of Administration from a Federal High Court; Birth Certificate of NOK; Letter of Introduction from MDA (Death in active service); Record of Service; NOK Identity card (Driving Licence, Int’l Passport, National ID Card or Voters Registration Card); Letter of Introduction from the Command Headquarters (Police); Letter of Introduction from the Association of War Affected Police Officers (AWARPO).; Letter of Amnesty from the Police Service Commission (Police); Joint Account of NOKs(Duly Stamped/Signed); Marriage Certificate (For Spouses); Duly signed and stamped NUBAN Joint Bank Account Statement of the NOK (s) with bank logo; Stamped Bank Verification Number (BVN) Slip print out of the NOKs; One colored Passport Photograph for each NOKs; Duly signed and stamped NUBAN Bank Account Statement of the deceased from retirement till date; Birth certificates/sworn affidavit of the NOKs; Evidence of change of name where applicable); and Evidence of Transfer of Service where applicable).

I am not in Nigeria at the moment and I missed the verification exercise that was previously conducted. My monthly pension has been stopped. What do I do?

You can go to the nearest Nigerian Embassy or High Commission to you, obtain an “I am alive” Certificate, attach your resident permit and data page of your international passport. 

Also attach all relevant career progression documents and forward to the Directorate through a third party or email to info@ptad.gov.ng or complaints@ptad.gov.ng. Consequent upon a successful validation, your monthly pension will be restored pending when you make effort to come into the country for verification.

Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday; Civil Service Pensioners are treated every Wednesday while Police pensioners and Parastatal pensioners are treated every Thursday However, in light of the COVID 19 pandemic, verification is strictly by invitation. Pensioners must send their documents to verification@ptad.gov.ng for review before they are invited for verification

Do I have to submit all my documents when I have a complaint even after I have been verified?

Once a pensioner is verified, the submission of documents is no longer a requirement for forwarding of complaints. It is only the verification slip and statement of account (six months) before the period of complaint that will be required.

Customs, Immigration and Prisons, as well as Parastatal pensioners are treated every Tuesday; Civil Service Pensioners are treated every Wednesday while Police pensioners and Parastatal pensioners are treated every Thursday. However, in light of the COVID 19 pandemic, verification is strictly by invitation. Pensioners must send their documents to verification@ptad.gov.ng for review before they are invited for verification

I am not living close to any of your Zonal offices. I am frail and do not have the means to travel. How do I get verified? Is there any other medium that I can use to send in my complaints?

The pensioner can still be verified. He or she should send in the required documents with a full sized photograph, complete contact details, career documents and a medical report ascertaining conditions which are against travels to confirm inability to travel to any of our Zonal offices that is close to him/her through a third party, with a request for Mobile Verification. Once the documents are reviewed and found acceptable, a team of mobile verification officers will be sent to verify him or her.

My spouse is bedridden and cannot attend the verification exercise. How can he/she be verified?

You are required to bring documents with a full sized photograph, complete contact details, career documents and a medical report ascertaining conditions, towards being verified and subsequent enrolment for Monthly Pension (MP). You should arrange all the documents stated and go to the nearest Zonal Office close to you and inform the Team Lead. He will make arrangement for your husband or wife to be verified at home.

The Pension Transitional Arrangement Directorate (PTAD) has continued clarify revised implementation of Consequential Pension Adjustment (CPA) as a result of increase in national minimum wage of April 2019.

Responding to complaints and enquiries raised by pensioners and other stakeholders regarding the 20 per cent and 28 per cent pension increases for 2024, PTAD said they were implemented in August 2024 following a circular from the National Salaries, Incomes and Wages Commission (NSIWC) dated July 8, 2024.

The Executive Secretary, Tolulope Odunaiya said to provide context, in May 2021, PTAD had implemented the approved Consequential Pension Adjustment (CPA) following the increase in the National Minimum Wage of April 2019, based on a circular (SWC/S/04/S.542/1/298) from NSIWC dated 28th April 2021.

She said: “Upon receiving the circular, PTAD promptly implemented the pension adjustment and paid the accumulated arrears for two years, using budgeted funds and savings.

The implementation of the CPA and the arrears was calculated using Pension Pay Bands, as recommended by the Technical Sub-Committee (TSC) for pensions in line with the 2019 National Minimum Wage. The TSC’s recommendation aimed to improve the welfare of pensioners at the lower end of the pension scale. This approach significantly reduced the percentage of pensioners receiving less than ₦10,000 monthly, from 27% to 2%, while increasing the number of pensioners receiving up to ₦30,000 monthly, from 32% to 48%.

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“After the implementation, PTAD received various complaints from pensioners and pension unions regarding the accuracy of the implementation. In response to these concerns, PTAD sought clarification from NSIWC about the implementation model. NSIWC’s response, via a letter dated 8th July 2024, clarified that the 2019 CPA should be applied based on Grade Levels, using the specific figures provided for each Grade Level. The letter also exempted defunct, commercialized, and privatized agencies from the increment, except for those who retired under the listed Salary Structure outlined in the circular.

“Following this clarification, PTAD engaged with pension union executives and relevant stakeholders to communicate these changes and ensure a smooth implementation. The revised approach was adopted in the August 2024 monthly pension payments. As expected, some pensioners who previously benefited from the Band-based method saw their pensions change due to the switch to the Grade Level method, resulting in a reduction for some and an increase for others.

“It is important to note that the 2024 20%/28% pension increment was calculated using the Grade Level-adjusted 2019 CPA figures whose salary structure was enumerated in the circular. Therefore, the adjustment depends on the re-computed 2019 CPA, now based on Grade Levels”, she added.

She reminded all stakeholders that PTAD is a Government Agency tasked with implementing Government Policies and Directives.

She reaffirmed that the welfare of pensioners remains its utmost priority, in line with its mandate under the Pension Reform Act (PRA) 2014 and its day-to-day operations.

SAMSON: Good day, I am Samson. I am an Ondo State pensioner with federal share. I will like to remind PTAD that I have not received my pension for the month. The late payment of my monthly pension is now becoming a regular occurrence and this is having a negative effect  on the good image of PTAD. Kindly make amends.

PTAD: Dear Mr. Samson, please be informed that you’re currently on our payroll and you have been paid. Kindly go to your bank and get your bank statement from April 2025 to date. Thank you.

MICHAEL: Dear Omobola, while I commend PTAD for additional token added to my money in my April, 2025 pension, I wish to implore the nation newspaper to request PTAD to kindly do the needful on nonpayment of my gratuity in which I complained severally but to no avail. Thanks for your good work.

PTAD: Dear Mr. Micheal, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

SAMUEL: Good day, my name is Samuel. I retired on grade level 9, step 5. My monthly pension is N17000 but has been reduced to N9000. Please I will like to know why. I am alive.

PTAD: Dear Mr. Samuel, please note, according to the record available to us you’re on your rightful pension payment. And for your gratuity from our record, your retirement date was 21/9/1993. Therefore, your gratuity should be paid or has been paid by the state government. However, you can scan and send your bank statement six months before your retirement to date to enable us to investigate and respond further. Thank you

OSUWA: Good day, my name is Osuwa. This is to remaind PTAD on short payment in my monthly pension. My mates are receiving N30,000 and more but I continue to receive less than N27,000. Kindly help me to correct this.

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PTAD: Dear Mr. Osuwa, kindly be informed, based on the documents you provided during verification you retired on grade level 8 step 5 and structure HAPSS2003 and you’re on your rightful pension payment.

ADEREMI: Dear Omobola, my name is Aderemi. The reply of PTAD to my complaint which was published on March 12, 2O25 was correct. Truly, PTAD calledl me and asked me of my account details. The person that called me said that the account did not show my name. He also asked for some other information but I was unable to give it as my documents were not with me and I didn’t know them offhand. He promised to call the next day but he has not called back.

PTAD: Dear Mr, Aderami, Kindly note that we placed several calls to you, but were unable to get through as your phone was not answered. You can reach us via 02094621700 for clarification and resolution. Thank you.

RUFIANA: Good day, I am Rufina. My complaint is about short payment of my pension arrears since two years ago

PTAD: Dear Mr. RUFIANA, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

ADEREMI: Dear Omobola, my name is Aderemi. The reply of PTAD to my complaint which was published on the March 12, 2O25 was correct. Truly PTAD called me and asked me of my account details. My caller said that the account did not reflect my name. He also asked for some other information but I was unable to provide as my documents were not with me and I didn’t know them offhand. He promised to call the next day but he has not called back.

PTAD: Dear Mr, Aderami, kindly note that we placed several calls to you, but were unable to get through as your phone was not answered. You can reach us via 02094621700 for clarification and resolution. Thank you.

RUFIANA: Good day, I am Rufina. My complaint is about short payment of my pension arrears since two years ago

PTAD: Dear Mr. RUFIANA, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

ANONYMOUS: Good day, I have been complaining of deduction of N9000 from my pension allowance since September last year. Kindly use your office to rescue me from this situation. l have written several times for correction to no avail why.

PTAD: Dear PTAD PENSIONER, please send your verification slip to our email complaints@ptad.gov.ng to enable us investigate and respond further. However, note that PTAD obtained a directive for the re-implementation of the CPA based on grade level in line with the clarification from the NSIWC before implementing the new 20 per cent / 28 per cent increment as applicable. The CPA which was as a result of the minimum wage approval in April 2019 was implemented in May 2021 based on pay-band application with subsequent payment of 24 months arrears covering from April 2019 to April 2021. It is, therefore, instructive to mention that arrears reconciliation arising from the re-implementation of the CPA based on grade level is set aside pending further directive.

The clarification from the NSIWC which revised the implementation of the CPA to Grade level was taken into cognisance and accordingly implemented on the payroll before the application of the new pension increment of 20-28 percent as applicable which will take effect from September 2024.

Read Also: PTAD changes date for implementation on check-off dues

Further to the above, the Executive Secretary gave directive to pay the 20per cent/ 28 per cent pension increment arrears to ONLY the pensioners whose monthly pension have been correctly computed and implemented as per the August payroll.

In line with the directive of the Executive Secretary, the Department reviewed the August 2024 pension payroll to ascertain that only pensioners who are on their correctly computed monthly pension are paid the 20 – 28% pension increment arrears and thereafter identified and excluded the following categories of pensioners:

•          Pensioners on the payroll with inherited monthly pension and whose monthly pension entitlement is yet to be computed to date;

•          Pensioners on the payroll with inherited monthly pension but whose monthly pension entitlement have been computed but not yet implemented;

•          Pensioners on the payroll with monthly pension figure that appears to be higher than the maximum monthly pension for their Grade Level.

OJO: Dear Omobola, I am one a Heritage bank customer at Ado Ekiti. I am one of those who were not paid their pension since May. I sent a message to you with all my particulars. Please, I am waiting for your help. Ojo from Ado Ekiti.

PTAD: Dear Mr. Ojo we are not in receipt of your new bank statement from UBA as we discussed with you and your daughter on the phone. Thank you.